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Urgent Developer Help Required

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Community Forums › Forums › Archived Forums › General Discussion › Urgent Developer Help Required

This topic is: resolved
  • This topic has 6 replies, 2 voices, and was last updated 9 years, 5 months ago by Anita.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 13, 2013 at 4:36 am #55990
    StevenAitchison
    Member

    Hi

    I just upgraded wordpress, but the sidebars were a bit out as new wordpress not compatibale with genesis hook plugins. So I backed up my copies of Genesis and the theme prose, and bit the bullet and upgraded to genesis 2.0. Now the site is a bit skewwhif, well the headers, footer, sidebar, and navigations bars are.

    The site just now looks like this

    The old site header and footer should look like this:

    Can anybody help to fix this, willing to pay for quick fix.

    Steve

    http://www.stevenaitchison.co.uk/blog
    August 13, 2013 at 5:40 am #56003
    Anita
    Keymaster

    Hi Steven, if you need some assistance, please use the contact form on my website and I can email you back.


    Love coffee, chocolate and my Bella!

    August 13, 2013 at 6:48 am #56014
    Anita
    Keymaster

    Unfortunately, you are using Websynthesis for your hosting. They have disabled the Editor under Appearance > Editor. Also, the PROSE menu tab is not present which means it's either disabled or 2.0 killed it. You will need to contact the host and/or Studiopress about your issue.


    Love coffee, chocolate and my Bella!

    August 13, 2013 at 7:23 am #56028
    StevenAitchison
    Member

    Hi Anita

    Thanks for trying to help.

    I have written to the web Synthesis Team, to see what they can do to reinstate the editor.

    Steve

    August 13, 2013 at 1:46 pm #56141
    StevenAitchison
    Member

    Is there anybody else that can help with Theme Customization. I'm not getting anywhere fast just now.

    August 13, 2013 at 2:00 pm #56143
    Anita
    Keymaster

    What type of FTP access have they given you? Do you have some sort of File Manager I can get to?


    Love coffee, chocolate and my Bella!

    August 13, 2013 at 2:00 pm #56144
    Anita
    Keymaster

    I will send out a tweet.


    Love coffee, chocolate and my Bella!

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Urgent Developer Help Required’ is closed to new replies.

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