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Updating Genesis from 2.4.2

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Community Forums › Forums › Archived Forums › General Discussion › Updating Genesis from 2.4.2

This topic is: not resolved

Tagged: updating very old Genesis

  • This topic has 5 replies, 2 voices, and was last updated 5 years, 2 months ago by AnitaC.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 29, 2020 at 2:47 pm #501664
    HollyKnott
    Participant

    Hi everyone,

    I've got a customer who has not updated Genesis since version 2.4.2. There's a notice on her dashboard that she can update to 2.10.1, but I'm hesitant to do so. Should I grab about 10 incremental versions and manually update her site to bring her up to 2020 with version 3.3.3? Or can I just manually update to 3.3.3 via FTP? Any tips welcome!

    Thanks...
    Holly

    October 29, 2020 at 4:36 pm #501665
    AnitaC
    Keymaster

    That's really old and she's probably on an XHTML theme. What them is she on. If it's XHTML you will not be able to update.


    Need help with customization or troubleshooting? Reach out to me.

    October 30, 2020 at 6:47 am #501679
    HollyKnott
    Participant

    Hi Anita. You're correct - I plan on the theme "breaking" and replacing it with a newer one. Should I just deactivate the old child theme and enable Genesis as primary, then manually update it incrementally? Or delete Genesis and reinstall from scratch?

    October 30, 2020 at 11:10 am #501682
    AnitaC
    Keymaster

    You won't be able to activate the old them with the new version of Genesis. If you're planning on installing a newer theme, just deactivate the old theme, update to the latest Genesis, then install your new Genesis theme.


    Need help with customization or troubleshooting? Reach out to me.

    October 30, 2020 at 11:15 am #501684
    HollyKnott
    Participant

    Should I update the latest Genesis version manually by just FTPing all the new files to the server, leaving the old version in place and active? Just concerned that things have changed so much that perhaps I should do the interim update first and then see if it'll let me jump to the newest?

    October 30, 2020 at 7:12 pm #501690
    AnitaC
    Keymaster

    If you have no intention of using the old theme, you'll need to deactivate it. Then manually update Genesis. Then install an up-to-date Genesis child theme.


    Need help with customization or troubleshooting? Reach out to me.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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