Community Forums › Forums › Archived Forums › General Discussion › Two Sites, Same Hosting Plan, One Super Slow
- This topic has 17 replies, 4 voices, and was last updated 9 years, 3 months ago by
michelefree.
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September 2, 2014 at 8:54 am #122412
Porter
ParticipantI cloned one of my sites and put it up on an empty url I had, just to do some testing. Both sites are on the exact same hosting plan (HostGator), each in their respective folders within my public_html folder. For whatever reason, the original, non-cloned version of the site has a HUGE server response time, and the new, cloned version, is lightening quick.
anightinburlington.com - 1.1 Seconds server response time
cloned url (just expired today, I'll put it up on another if needed) - Not sure, but no Page Speed Insights Warning (below 0.80).My only guess as to what is happening, is that the site I'm working on is new, and I have robots.txt to discourage search engines, etc. Perhaps this is read by HostGator, and they Throttle the site until it goes live, and that's removed? The other domain hasn't seen much traffic, but is 4 years old, and the new one has seen nothing but me testing it, despite being active for months.
The only other difference in the sites, is that the cloned site was in site.com/, where as the original was in site.com/wordpress (for organization, as set within the WordPress Admin Panel). I really doubt this is the cause, but I figured I'd be thorough in my explanation.
Any ideas why I have such a huge server response time on one version, but not the other, when they're identical, and on the same host?
September 2, 2014 at 11:52 am #122438AnitaC
KeymasterYou should ask your host if both of the installations are located on the same server. Are the name servers on the sites the same or different.
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September 2, 2014 at 12:01 pm #122439Porter
ParticipantThe name servers are the same, and they're both within the same account.
I spoke with live chat support earlier, but they were unable to help me. They put in a support ticket on my behalf, and I'm waiting for a higher up to respond.
September 2, 2014 at 12:05 pm #122440AnitaC
KeymasterWhen you cloned the site - were all of the URLs changed within the new site? There was no leftover from the original website?
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September 2, 2014 at 12:47 pm #122447Porter
ParticipantFrom what I saw, it was a perfect clone, with all URL's switched to the new domain. I used the Duplicator plugin, which has worked great for copying a site from a development setup to a live setup.
Also, the issue existed before cloning - I cloned the website specifically to test the server response time / load speeds.
September 2, 2014 at 12:53 pm #122449AnitaC
KeymasterOk, well that last line says it all then. Maybe your host can assist you then.
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September 2, 2014 at 1:08 pm #122461Porter
ParticipantI'll definitely report back with whatever I find.
I'm starting to think that HostGator is throttling me / throwing that site on a packed / crappy server since it gets no traffic. The site is under development, and robots.txt discourages search engines / bots, etc, so perhaps they know that, and aren't giving me the resources I would expect once live. I obviously can't prove this, but from a business perspective, it makes sense that they'd track this data and do so.
September 2, 2014 at 1:14 pm #122463AnitaC
KeymasterI was recently working on another clients Hostgator site over the weekend. It was slow as heck trying to get things updated. There was only the theme and just a few plugins that shouldn't have been slowing it down.
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September 2, 2014 at 1:28 pm #122466Porter
ParticipantYeah, I've used Host Gator for about 5 years now, but as time goes on, they seem to perform worse. I've had far more downtime in the last year than ever before, issues like this never existed before, and as I educate myself on other solutions, they don't seem so great. It seems that ever since EIG took over, they went downhill.
Do you have any recommendations for shared hosting in the $10 / month price range? I've been looking at Digital Ocean, as I've heard good things, but I'm not sure how their similarly priced plan compares to what I'm used to with Host Gator - the Cloud based hosting vs generic shared hosting loses me a bit, as I haven't read up on it too much yet. I've also been eyeing NameCheap, as I use them as a domain register, but people keep telling me that they can't be good, due to their new entry to the market / expertise in being a register, not a hosting provider. I've been warned about mixing domain registration with hosting. Those warnings aside, they look viable, but who knows.
September 2, 2014 at 2:19 pm #122478AnitaC
KeymasterYou know, I just keep going back to Godaddy. I know, I know.. people complain about them and I have too. But... because I do a lot of staging areas, it works best for me. I had a client over the weekend on Bluehost. Lost images. Bluehost and Hostgator do not offer backups or a history. Godaddy on the other hand does. If I screwed up something today on Godaddy, I could go and grab that file from yesterdays history folder. On Bluehost and Hostgator, there isn't a history backup folder. Sooo I just stay with Godaddy - that's for my personal and web development. Clients... well, you can recommend what you want but the ultimate choice is theirs.
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September 2, 2014 at 2:20 pm #122479AnitaC
KeymasterOh and Godaddy's new cPanel has a "cloning" feature too. The older accounts don't have that feature.
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November 21, 2015 at 9:45 am #171706michelefree
MemberI am having the same problem! I didn't duplicate sites--one is not on the Genesis platform, one is. The one on Genesis with Executive Pro is so slow I can't work in it. I have to release next week!!!!!! I have to be able to work.
I've done all the cache and files deletion and plugin stuff. It doesn't help.
Mine are on Bluehost.
http://coloradospringsrealestate.findahomeco.com/
Can anyone advise? This is very serious for me.
As for new hosting, I'm moving my own site to Siteground.
November 21, 2015 at 10:18 am #171708Tom
Participant@michellefree Best to start your own thread with additional details about your Genesis site on Bluehost.
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]November 21, 2015 at 12:08 pm #171711Porter
ParticipantI've been pulled from the 2014 grave! 😉
Definitely start your own thread, I'll see about helping there.
November 22, 2015 at 9:09 am #171762michelefree
MemberI never get when I'm supposed to start my own thread! 🙂 it seems this is the same subject, so these people would have researched, and the answer would be more forthcoming. The thread wasn't closed.
So if I have the same problem, I start a new thread, but if I'm answering his problem, I stay on his thread?
Thanks! 😀
November 22, 2015 at 1:23 pm #171781Tom
Participantif I’m answering his problem, I stay on his thread?
You could answer him on another thread, but he won't necessarily see it. 🙂
Your site, host, Genesis version, theme, Genesis Extender, Visual Composer, plugins, etc. are all different. His site is a dupe. So it keeps things focused on your problem.
(I'm looking at Siteground, too.)
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]November 24, 2015 at 10:54 am #171923Tom
ParticipantMichelle,
I don't see a new thread from you on this - were you able to resolve your Bluehost issue?
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]November 24, 2015 at 11:00 am #171924michelefree
MemberTom--
I don't know what's causing it, but I've managed to work around it. Every day I work on the site, I begin by deactivating ALL of my plugins, and then reactivating them. Then everything works like a rocket because of all of my optimization.
Don't know why this is...
Thanks for checking back!
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