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Just wanted to share my experience with trying to upgrade a client to WP 3.5 yesterday. Her site is on Godaddy. Turned off all the plugins and went to initiate the automatic update. I clicked to update and it just sat there waiting and waiting and waiting. So, I hit stop and went back and it started again, waiting and waiting and waiting. I let it sit there, then it timed out - 500. I was pissed! I tried to get back to the Dashboard and it took a few minutes. I clicked Post and a long stream of errors came up. I clicked Page and same thing. The site was still viewable from the front end, but I could not add/edit on the back end. I went to the WP Forums and searched and one entry said I needed to just copy over the post.php and page.php files from the zip file. So I did that - and then I got a white screen and a black line with another error. I was then told that I had to MANUALLY upgrade 3.5. I tried to that.... white screen with a DIFFERENT line of code. I had to hunt for an answer. Found one - said to re-install 3.4. I download that, re-installed and everything came back.
I am not upgrading her site until another version of WP comes out. This was a nightmare! It was mentioned on the WP forum that the hosting companies are the ones with the issues.
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The problem isn't with WordPress. GoDaddy hosting is a horrible nightmare. I cringe any time a new client comes to me on their hosting. I use every ounce of influence I can to encourage them to host elsewhere.
Thanks for the tip, Anita. I'm on GoDaddy myself (what can I say - I was a rank amateur when I started on StudioPress and WP, and haven't bothered to look for another hosting service). I haven't updated my sites yet - I think I will wait until I move from GoDaddy.
Make sure you back up Susan. I am thinking of moving to Hostgator. I was talking to a guy at Godaddy and he said, "oh, one of your plugins is probably making that happen - it probably updated by itself." I said, "plugins don't just update by themselves and the plugins weren't active. That ding dong tried to argue with me. I said you are absolutely useless to me, goodbye. Sheesh!
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Oh, Susan, Susan. The horror! 😉
For low end shared hosting I've had good experiences with HostGator and BlueHost. About the only host that I've had anywhere near the hassles as GoDaddy is 1and1. I wouldn't go anywhere near either of those companies myself.
OMG, 1and1 is AWFUL! Just terrible. They need to shut them down. I have two clients that used to be with them. It was a nightmare trying to talk to their tech support!
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Thanks Chris & Anita - I've seen a lot of fellow bloggers (can I even call myself a blogger these days - I spend more time here than on my blog!) using both HostGator and BlueHost, so I will have to check them out.
Hopefully there will not be too many changes degrading the shared hosting service of Bluehost/Hostmonster and Hostgator now that Endurance International Group owns them both.
As a long time Hostgator customer though it seems that most things following the sale to EIG so far are good.
I have used GoDaddy since 2004, and for the most part have found them decent to work with. Â Not until recently, when GoDaddy's entire network was hacked by a kid from Anonymous, and my sites and everyone else's went down for a day, did I start to reconsider putting all of my clients with them. Â I am actually surprised to hear so much discontent. Â They grew so big so fast, that's where I put the blame for the lackies in tech support. Â But if you call them at night, the more knowledgable techs are answering the phones.
@sondra, every hosting company could be a victim of Anonymous attacks. They just chose GoDaddy that day. Today it could be someone else. I just have realized that I've run my course with GoDaddy. I had issue with them yesterday when one of their coupons didn't work. I called and even the tech guy could figure it out. After 20 minutes, and looking at the "faint grey" terms at the bottom, the last line said - they couldn't be used with current services. I reviewed previous emails where the coupons "did" work and that one line was not in there. I told the guy on the phone that it was very misleading and there was no (*) leading to any type of terms or disclaimer. I've just had it with them.
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