Strange Picture Disappearances on Cafe and Altitude Pro

[Nate]

Hey there!

Yes, it's a mystery: where are the background pictures for these themes? I've followed the directions from the theme setup, and the pictures are not showing up on the following sites (i.e., the pictures are in the Media Library and selected on the Customizer):

http://altitude.kangenleadgensystems.com/
http://cafe.kangenleadgensystems.com/

Could it be because I've put this on a subdomain, or because I've duplicated these sites from other site I've set up?

This is just a little too bizarre. Any help would be much appreciated.

Thanks so much!
Nate

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Just getting started in this brave new Genesis world… Thanks in advance for all help:-).

[Tom]

It's possible you've lost something if you've transferred or duped the sitse somehow.

What happens if you remove the images then reassign new images for the backgrounds in the Customizer?

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[Nate]

Hey Tom! Yeah, if remove the pictures in the customizer, and then select an image to display, nothing happens:

Here's a video: http://screencast.com/t/PUe1WQzPM

I've duplicated these sites from other sites. But it's only affecting the paralax sites.

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Just getting started in this brave new Genesis world… Thanks in advance for all help:-).

[Tom]

Replace the child theme, including the javascript files with a fresh copy. If that fails, do a clean, fresh installation of WP and the themes(s) on the same server. If it works, problem solved; create a new source for your clone duplicates. If not, you probably have a server problem.

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Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]

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