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I cannot replicate your problem.
It sounds more like a problem with a core WordPress functionality than a problem with Genesis or Smart Passive Income Pro.
Try deactivating all plugins and see if that fixes the issue.
If it does, activate one plugin at a time to find the plugin causing a JS conflict with the WordPress Customizer.
You can also always open a ticket with the official Studiopress support at my.studiopress.com/help
It is a brand new install with no plugins, only genesis and smart passive income.
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