Community Forums › Forums › Forum Bugs and Suggestions › Search is really hard to use
Tagged: Global payments community
- This topic has 10 replies, 10 voices, and was last updated 7 years, 4 months ago by jezza101.
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February 9, 2016 at 3:09 pm #194434joycegraceParticipant
Can we please get a search function that would at the very least show titles, or excerpts, instead of making us scroll through several long pages of posts to find what we're looking for? I know for me, I would post way less if I could find my answers in here a lot easier, thus reducing backlog or wasting people's time, or being left in the dark wondering why no one is answering my post.
Find me at Joyce Grace (http://www.joycegrace.ca)
February 9, 2016 at 3:09 pm #178689fbherrParticipantNot that long ago, when I did a search on these very helpful forums, the results appeared in a concise list with titles and very short excerpts, so you could scroll down quickly and find the most relevant results. Now I can't find how to get that - I just did a search and the results show some huge long posts (especially if they contain code). Makes it really painful to scroll through even a single result sometimes, and impossible to scan all the results quickly. Is this feature lost, or is there a setting somewhere that I'm not seeing?
(And while I'm asking questions, has the link to the forums been removed from the StudioPress top menu on purpose, or again, and I just missing something?)
Thanks in advance for any info.
- Frank
May 6, 2016 at 8:52 pm #185129SusanModeratorFrank:
I believe that when StudioPress updated their site a few months back, that search functionality changed. It is a little more difficult to search; I agree with you there!
August 26, 2016 at 12:42 pm #192103fandomParticipantHaving full posts in search results makes reading those result pretty unbearable.
Example:
http://www.studiopress.community/search/adjust+page+width/I suspect results like this lead to many repeat questions being posted. Honestly, I don't blame anyone for not wanting to try to scroll through that in order to find an answer already posted.
November 14, 2016 at 5:13 am #196127opajdaraMemberI was just going to ask the same question. The search function is a total nightmare. First of all, it doesn't sort posts by relevance. Second, you have to scroll down entire pages of posts... It's totally useless. I'd understand if this was a forum about cooking, but it's a forum about web design and its creators should know better when it comes to optimizing the user interface.
BTW, what happend to old Studiopress forums? If I remember correctly, there were support forums for every theme and very good search options within them. What happened?
Why is Studiopress going backwards and not forwards with customer support? Was there a change in management?
November 14, 2016 at 12:50 pm #196147SusanModeratorBTW, what happend to old Studiopress forums? If I remember correctly, there were support forums for every theme and very good search options within them. What happened?
StudioPress moved from a support forum (with forums for each theme) to a Help Desk/Ticket model 4 years ago. This forum is *NOT* official StudioPress support - this is a forum for users to discuss CSS or for general conversation about using the Genesis Framework.
This forum is not actively manned by StudioPress staff; it's a volunteer-led forum 🙂
February 23, 2017 at 9:28 am #201819webmonkeyMemberIt would be way more useful to have search results return just titles, rather than blog-style full posts. It takes forever to scroll through.
February 23, 2017 at 12:48 pm #201836Brad DaltonParticipantYes, agree as some have pasted the full contents of style.css and other files which seem to load first in search results.
July 17, 2017 at 3:44 pm #209229capstoneMemberI'll voice my support for this as well. Code snippets should not display at all in the search results... only when an item is clicked. It takes way too long to find what you're searching for.
August 30, 2017 at 5:10 am #210905KentParticipantYes. YES. A Million times, YES! What @joycegrace said! Scrolling through tons of posts where people have pasted their ENTIRE stylesheet and we're forced to view it all is PONDEROUS and renders the search results in many cases ineffective.
Dad. Biker. Designer. | kentfackenthall.com
August 30, 2017 at 6:05 am #210906jezza101Memberlol came here to say the same. It really is unusable and it's not in the search engines either so I can't even just turn to Google - which generally gives better results than native forum search functions anyway.
It's a shame really, I came here to get the answer to a question, but my searches just turned up someone else's long long long css pastes and I just gave up trying to scan for a relevant topic. So all I did was post my question without really discovering if it is a popular question with some good answers to it already. I didn't get much response and I guess once it slips off the top of the forum no one will ever find it again anyway.
This ultimately harms the community as I've walked away with a poor experience and I'm less likely to come back here for help, or give help.
This is a bbPress forum, right? It can't he hard to alter it. Surely no one thought having the results in this format was a good idea, this is just an oversight that needs correcting?
Perhaps we should log it as a support issue!
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