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Same link works on sidebar but not on page

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Community Forums › Forums › Archived Forums › General Discussion › Same link works on sidebar but not on page

This topic is: not resolved

Tagged: broken hyperlink, image link

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 5 months ago by Vanessa.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • December 30, 2014 at 1:38 am #135647
    Vanessa
    Member

    One user is reporting that the Portfolio links on the sidebar work, but when they click on the thumbnail image on the Portfolio page, which is the exact same link, they get an error message.

    Does anyone know why this might be happening? They are using IE 11 on Windows.

    http://www.porticos.net/porticos-portfolio/
    December 30, 2014 at 3:23 am #135649
    Carlo
    Member

    Sometimes that happens with custom post types. Get them to try doing a hard refresh, which is ctrl + F5.


    Comprehensive, easy to follow Genesis documentation

    December 30, 2014 at 9:22 am #135667
    Vanessa
    Member

    Thank you, Carlo! I've suggested this to them and am now waiting to hear back. Fingers crossed!

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Viewing 3 posts - 1 through 3 (of 3 total)
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