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Purchased Altitude Pro theme not updated?

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Community Forums › Forums › Archived Forums › General Discussion › Purchased Altitude Pro theme not updated?

This topic is: not resolved
  • This topic has 6 replies, 2 voices, and was last updated 10 years, 8 months ago by macrunner.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 4, 2015 at 12:50 am #167349
    macrunner
    Participant

    I have bought a few minutes ago Altitude Pro theme, but the version I downloaded does not match the version online.
    Purchased version: 1.0.0
    Online version 1.0.2

    Version 1.0.0 also has some problems, there are some discussions about it.

    I do not understand how these things can happen, now I have to wait and NOT can continue my work

    October 4, 2015 at 1:08 am #167352
    Davinder Singh Kainth
    Member

    Best would be contacting Studiopress support directly here - http://www.studiopress.com/contact


    Sunshine PRO genesis theme
    Need Genesis help? Davinder @ iGuiding Media | My Blog | Fresh Genesis Themes

    October 4, 2015 at 1:23 am #167355
    macrunner
    Participant

    Davinder, thanks, I contacted support but the point is that I can not continue my work.
    I have spent many hours doing tests in the online version with Firebug, today, Sunday, would be dedicated to a lot of customization.
    I also verified that a couple of versions of JavaScript are very different.
    I did log out, then log in again and I downloaded still Altitude Pro, same old version.
    At this point I think Altitude Pro does not even have new characteristics that Genesis 2.2.2
    This situation is very frustrating!

    October 4, 2015 at 1:29 am #167356
    Davinder Singh Kainth
    Member

    Yeah, when you allocate block of time to work and cannot work - frustrating for sure.

    I believe, workstation pro is the only Studiopress theme that has accessibility ready features as of now.


    Sunshine PRO genesis theme
    Need Genesis help? Davinder @ iGuiding Media | My Blog | Fresh Genesis Themes

    October 4, 2015 at 2:25 am #167358
    macrunner
    Participant

    Workstation Pro is a great theme, congratulations to Lauren Mancke for this creative theme, but it is not right for my project.
    I also bought your Flex Pro Theme, very nice, very versatile and it's working great, but for this new work was chosen Altitude.

    StudioPress keep repeating that the child themes not update never, or rarely, but this is bullshit!
    Altitude Pro was submitted on JANUARY 12, 2015: http://www.studiopress.com/releases/altitude-pro-theme.htm

    And here my download area: http://i.imgur.com/No8bn4v.jpg
     
    As an example, Sridhar Katakam published an article in which shares some problems and their fixes: https://sridharkatakam.com/how-to-edit-altitude-pros-style-css-to-fix-the-background-images-loading-problem/

    But by StudioPress? Indifference?
    This is unprofessional, not serious, unacceptable!
    I have paid real money, but I can not continue my work!

    October 4, 2015 at 2:31 am #167359
    Davinder Singh Kainth
    Member

    Glad you like Flex Pro theme.

    Unfortunately, I and you cannot control things at Studiopress. Best would be... to add Sridhar's fixes to the altitude pro theme and get started with work - what say?


    Sunshine PRO genesis theme
    Need Genesis help? Davinder @ iGuiding Media | My Blog | Fresh Genesis Themes

    October 4, 2015 at 3:06 am #167360
    macrunner
    Participant

    Of course, I have already downloaded the file style.css that Sridhar Katakam has rewritten.
    and I also downloaded one at a time, all the javascript file directly from the online demo of Altitude.
    Nice way to work...

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Viewing 7 posts - 1 through 7 (of 7 total)
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