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I just uploaded the Prose Child Theme on an existing website. The theme loaded, but now I can no longer access the WP Dashboard. Deleting the theme from cPanel, but need to know what happened.
Did you upload Genesis first before uploading Prose? Also, did you upload via Appearance > Themes > Upload or did you use FTP?
Need help with customization or troubleshooting? Reach out to me.
I just had an issue with this too. I'm setting up a test site. I installed Genesis and updated it to the newest version. Then I uploaded the newest version of Prose (just downloaded it tonight). When I hit Activate, it told me there was a loop. I uploaded via Appearance > Themes.
This is a known issue and the fix should be available very soon. Please log into my.studiopress.com and submit a ticket via the Get Help button. Thanks
I'm experiencing a similar problem. I received the loop message once, but have since continually been given the following message:
"You do not have sufficient permissions to access this page."
I've created a help ticket. Hopefully, I'll hear something soon.
Has anyone heard anything back on this issue?
I tried to load and activate Prose on two of my sites, and I'm getting the same "You do not have sufficient permissions to access this page." error. Same error also shows up when using the Live Preview link on the Appearance > Themes panel. I submitted a ticket, just wondering if anyone found any workarounds? Thanks
I submitted a help ticket in the My StudioPress area, and they emailed me a fix for it.
Would you be able to include the details of the fix for other users?
He actually sent me a php file. I can paste here what's in it and where it goes.
For now please fix your site by accessing it via FTP or control panel based file manager and replace the wp-content/themes/prose/lib/functions/update.php file with the attached file.
<?php
/**
* Handles Prose updates.
*
* @since 1.5.0
* @author StudioPress
* @license http://www.opensource.org/licenses/gpl-license.php GPL v2.0 (or later)
* @link http://www.studiopress.com/themes/prose
*//**
* Pings http://api.genesistheme.com/update-themes/prose/ asking if
* a new version of this theme is available.
*
* If not, it returns false.
*
* If so, the external server passes serialized data back to this function,
* which gets unserialized and returned for use.
*
* @since 1.5.0
*
* @uses CHILD_THEME_VERSION Prose version string
*
* @global string $wp_version WordPress version string
* @return mixed Unserialized data, or false on failure
*/
function prose_update_check() {global $wp_version;
/** If updates are disabled */
if ( ! current_theme_supports( 'prose-auto-updates' ) )
return false;/** Get time of last update check */
$prose_update = get_transient( 'prose-update' );/** If it has expired, do an update check */
if ( ! $prose_update ) {
$url = 'http://api.genesistheme.com/update-themes/prose/';
$options = apply_filters(
'prose_update_remote_post_options',
array(
'body' => array(
'prose_version' => CHILD_THEME_VERSION,
'genesis_version' => PARENT_THEME_VERSION,
'wp_version' => $wp_version,
'php_version' => phpversion(),
'uri' => home_url(),
'user-agent' => "WordPress/$wp_version;",
),
)
);$response = wp_remote_post( $url, $options );
$prose_update = wp_remote_retrieve_body( $response );/** If an error occurred, return FALSE, store for 1 hour */
if ( 'error' == $prose_update || is_wp_error( $prose_update ) || ! is_serialized( $prose_update ) ) {
set_transient( 'prose-update', array( 'new_version' => CHILD_THEME_VERSION ), 60 * 60 );
return false;
}/** Else, unserialize */
$prose_update = maybe_unserialize( $prose_update );/** And store in transient for 24 hours */
set_transient( 'prose-update', $prose_update, 60 * 60 * 24 );
}/** If we're already using the latest version, return false */
if ( version_compare( CHILD_THEME_VERSION, $prose_update['new_version'], '>=' ) )
return false;return $prose_update;
}
/**
* Upgrade the database to version 1500.
*
* @since 1.5.0
*
* @uses _genesis_update_settings()
*/
function prose_update_1500() {/** Calculate new unitless line height */
$body_line_height = absint( prose_get_design_option( 'body_line_height' ) ) / absint( prose_get_design_option( 'body_font_size' ) );/** Update Settings */
_genesis_update_settings(
array(
'theme_version' => '1.5.0',
'db_version' => '1500',
'body_line_height' => round( $body_line_height, 3 )
),
PROSE_SETTINGS_FIELD
);/** write CSS to media folder */
prose_create_stylesheets();/** write custom.php to media folder */
prose_create_custom_php();}
/**
* Upgrade the database to version 1502.
*
* @since 1.5.2
*
* @uses _genesis_update_settings()
*/
function prose_update_1501() {/** Update Settings */
_genesis_update_settings(
array(
'theme_version' => '1.5.1',
'db_version' => '1501',
),
PROSE_SETTINGS_FIELD
);/** Regenerate combined CSS file */
prose_create_stylesheets();}
/**
* Upgrade the database to version 1502.
*
* @since 1.5.2
*
* @uses _genesis_update_settings()
*/
function prose_update_1502() {/** Update Settings */
_genesis_update_settings(
array(
'theme_version' => '1.5.2',
'db_version' => '1502',
),
PROSE_SETTINGS_FIELD
);/** Regenerate combined CSS file */
prose_create_stylesheets();}
add_action( 'admin_init', 'prose_update', 20 );
/**
* Update Prose to the latest version.
*
* This iterative update function will take a Prose installation, no matter
* how old, and update its options to the latest version.
*
* @since 1.5.0
*
* @uses CHILD_DB_VERSION
* @uses PROSE_SETTINGS_FIELD
*
* @return null Returns early if we're already on the latest version.
*/
function prose_update() {/** Don't do anything if we're on the latest version */
if ( prose_get_fresh_design_option( 'db_version' ) >= CHILD_DB_VERSION )
return;###########################
# UPDATE DB TO VERSION 1500
###########################
if ( prose_get_fresh_design_option( 'db_version' ) < '1500' )
prose_update_1500();###########################
# UPDATE DB TO VERSION 1502
###########################
if ( prose_get_fresh_design_option( 'db_version' ) < '1501' )
prose_update_1501();###########################
# UPDATE DB TO VERSION 1502
###########################
if ( prose_get_fresh_design_option( 'db_version' ) < '1502' )
prose_update_1502();do_action( 'prose_update' );
}
add_action( 'prose_update', 'prose_update_redirect' );
/**
* Redirects the user back to the design settings page, refreshing the data and
* notifying the user that they have successfully updated.
*
* @since 1.5.0
*
* @uses genesis_admin_redirect()
*
* @return null Returns early if not an admin page.
*/
function prose_update_redirect() {if ( ! is_admin() )
return;genesis_admin_redirect( 'design-settings', array( 'upgraded' => 'true' ) );
exit;}
add_action( 'admin_notices', 'prose_updated_notice' );
/**
* Displays the notice that the design settings were successfully updated to the
* latest version.
*
* @since 1.5.0
*
* @uses prose_get_design_option()
*
* @return null Returns early if not on the Design Settings page.
*/
function prose_updated_notice() {if ( ! genesis_is_menu_page( 'design-settings' ) )
return;if ( isset( $_REQUEST['upgraded'] ) && 'true' == $_REQUEST['upgraded'] )
echo '<div id="message" class="updated highlight" id="message"><p><strong>' . sprintf( __( 'Congratulations! You are now rocking Prose %s', 'prose' ), prose_get_design_option( 'theme_version' ) ) . '</strong></p></div>';}
add_filter( 'update_theme_complete_actions', 'prose_update_action_links', 10, 2 );
/**
* Filters the action links at the end of an update.
*
* This function filters the action links that are presented to the
* user at the end of a theme update. If the theme being updated is
* not Prose, the filter returns the default values. Otherwise,
* it will provide a link to the Prose Design Settings page, which
* will trigger the database/settings upgrade.
*
* @since 1.5.0
*
* @param array $actions Existing array of action links
* @param string $theme Theme name
* @return string Removes all existing action links in favor of a single link.
*/
function prose_update_action_links( $actions, $theme ) {if ( 'prose' != $theme )
return $actions;return sprintf( '<a href="%s">%s</a>', menu_page_url( 'design-settings', 0 ), __( 'Click here to complete the upgrade', 'prose' ) );
}
add_filter( 'site_transient_update_themes', 'prose_update_push' );
add_filter( 'transient_update_themes', 'prose_update_push' );
/**
* Integrate the Prose update check into the WordPress update checks.
*
* This function filters the value that is returned when WordPress tries to pull
* theme update transient data.
*
* It uses prose_update_check() to check to see if we need to do an update,
* and if so, adds the proper array to the $value->response object. WordPress
* handles the rest.
*
* @since 1.5.0
*
* @uses prose_update_check()
*
* @param object $value
* @return object
*/
function prose_update_push( $value ) {$prose_update = prose_update_check();
if ( $prose_update )
$value->response['prose'] = $prose_update;return $value;
}
add_action( 'load-update-core.php', 'prose_clear_update_transient' );
/**
* Delete Prose update transient after updates or when viewing the Dashboard -> Updates page.
*
* The server will then do a fresh version check.
*
* @since 1.5.0
*
*/
function prose_clear_update_transient() {delete_transient( 'prose-update' );
}
Thanks for posting that! Unfortunately, that didn't work for me, so just as a workaround until they fix this, I changed the contents of update.php to this:
<code><?php
/**
* Handles Prose updates.
*
* @since 1.5.0
* @author StudioPress
* @license http://www.opensource.org/licenses/gpl-license.php GPL v2.0 (or later)
* @link http://www.studiopress.com/themes/prose
*//**
* Pings http://api.genesistheme.com/update-themes/prose/ asking if
* a new version of this theme is available.
*
* If not, it returns false.
*
* If so, the external server passes serialized data back to this function,
* which gets unserialized and returned for use.
*
* @since 1.5.0
*
* @uses CHILD_THEME_VERSION Prose version string
*
* @global string $wp_version WordPress version string
* @return mixed Unserialized data, or false on failure
*/
function prose_update_check() {
global $wp_version;
return false;
}</code>Worked for me.
I am having the sample problem. Why can't support post the fix (php file) to this thread and/or to the forum?
Is there a way for me to post the actual file so you don't have to copy & paste? I didn't see any way to attach anything. Can you download it as a zipped file from here: http://newseasondesign.com/fixes/
Hello
I am a newbie web designer and just bought and installed the Prose Child Theme per the recommendation of one of your affiliates. I have tried multiple times uninstalling and reinstalling the Prose Child theme on my blog without any success.
I am installing the Genesis zip file first via WordPress(.org), <i>not activating it</i> and then going back in and uploading the Prose zip file. The Genesis file goes through fine and it even shows up in my dashboard for me to go in and configure. When I install the Prose theme, here is the error message I am getting : -
Installing Theme from uploaded file: ProseChildTheme.zip
Unpacking the package…Installing the theme…
This theme requires a parent theme. Checking if it is installed…
The parent theme could not be found. You will need to install the parent theme, genesis, before you can use this child theme.
Theme installed successfully.
So even though the genesis them is installed on my Dashboard its as if the Prose files are not recognizing it. Ive gone through the whole gamut about 3 times now, even tried to install the Genesis sample zip to see if I missed something and that file did not work either.
I was told that the Prose child theme was one of the easiest to work with, and Ive heard great things about the Genesis Framework. So far I have to admit I am not happy and have a headache as a result. PLease let me know how I can resolve this without having to do a lot of coding.
Thank you
I don't know if this will help or not, but I always activate Genesis before I install the child themes.
Thank you everyone for your response. Hope I didnt come across as too crabby in my post - it was late last night and I was having a heck of a time figuring out what I was doing wrong. When I download any themes my Mac automatically unzips the file so I usually have to go in and rezip everything and rename the zip file ( herein lies my mistake) .The ftp file has to be EXACTLy /wp-content/themes/genesis for the child theme to recognize the parent theme. I had it as wp-content/themes/GenesisFramework ( as in I renamed my zip file GenesisFramewrk, it auto defaults to Archive.zip) which is why the child themes were like " Where is my mama"
Everything now seems to be in working order. Next step, customizing my theme. Boy there is so much to learn to this web design stuff but I am having a lot of fun :). Thanks again and I hope my problem will help someone else for future reference 🙂
Thanks to Andrea from Copyblogger for pointing this out to me 🙂 !
Glad you found the issue. I was assuming that it was a problem with the theme folder name. The following is my standard response for this zip issue. It includes a couple of solutions so you might find it helpful.
I recently switched to using a Mac and that first week this issue caused me endless frustrations. It turns out there is a default setting that unzips downloaded files and then deletes the zip file automatically. I guess this is handy unless you need the zip files like WordPress users do.
I found there are two simple solutions. You can disable this option in the browser preferences. I just looked and the option says "Open safe files after downloading" and is in the "General" tab. Once disabled you should be able to download zip files like normal.
The other option is to press "control" while clicking on your folder. Select to "compress" the folder and you will get a new zip file easy as that. It is super important that the Genesis folder be named "genesis" exactly like that. It can't be "genesis-2" or anything else like that.
I hope this helps ease your frustration and gets you back on track.
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