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Plug in issue

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Community Forums › Forums › Genesis Blocks › Plug in issue

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  • December 27, 2022 at 1:40 pm #506448
    salt peaky
    Participant

    Today, when I try to login to my Wordle Junior website from my wordpress website, I receive this error message:
    A critical error has occurred on your website. Please check your site admin email for instructions."

    When I deactivate the Genesis blocks plugin on my hosting, I can successfully log in to my website dashboard. Would anyone be able to tell me what the problem is?

    https://wordle-unlimited.us/wordle-junior/
    January 1, 2023 at 5:17 am #506476
    blogusama
    Participant

    To troubleshoot the issue, you can check your site's error logs for more specific information about what went wrong. This can help you narrow down the cause of the problem. Additionally, you can check for any plugin or theme conflicts by deactivating any recently installed plugins or themes to see if that resolves the issue. I am also facing this issue on my company website Iqmags but when I deactivate the theme from the hosting issue is resolved.

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