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Parent themes not upgrading

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Community Forums › Forums › Archived Forums › General Discussion › Parent themes not upgrading

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  • August 20, 2016 at 3:49 am #191644
    Colinz
    Participant

    Hi,

    I have a number of websites where the parent theme (Genesis framework) is not showing me the option to update to latest. The update page shows "Your themes are all up to date.", despite parent theme being previous versions of latest 2.3.1.

    Is there a way to get them to enable an update without having to manually FTP the new version into the directory?

    Cheers
    Colinz

    http://www.damesnelson.co.nz
    August 20, 2016 at 5:03 am #191646
    Christoph
    Member

    Hi Colinz,

    please take a look if the update check is activated under Genesis - Theme Settings - Information - Updates:
    http://prntscr.com/c835ai

    If it is active, I recommend opening a ticket with the official Studiopress support at my.studiopress.com/help so they can take a look.

    https://www.christophherr.com | Genesis Customizations | Buy me a coffee

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