• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Parallax Pro reduced experience on Windows Chrome

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › General Discussion › Parallax Pro reduced experience on Windows Chrome

This topic is: not resolved

Tagged: chrome, font, jagged, parallax, scrolling

  • This topic has 16 replies, 7 voices, and was last updated 8 years, 9 months ago by Tom.
Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • February 4, 2014 at 4:00 am #88482
    ratsnacks
    Member

    Hi

    Win 8, latest chrome - the PP demo http://demo.studiopress.com/parallax/ looks markedly different on IE 11 than Chrome. On Chrome, I'm seeing the dreaded, seemingly never-ending and well-documented "jagged type" bug. Also the actual homepage parallax effect doesn't seem to work?

    Thanks

    http://demo.studiopress.com/parallax/
    February 7, 2014 at 5:56 am #89104
    Debs
    Participant

    The "jagged type" bug is apparent on Firefox on Windows too...The type looks awful on my screen. Fantastic theme btw...but that font problem is a real pity.

    February 7, 2014 at 5:21 pm #89242
    ratsnacks
    Member

    Thanks Debs. Any fix on this guys? SVG workaround for fonts?

    February 7, 2014 at 5:53 pm #89250
    chillybin
    Member

    You could always change the fonts away from the Google Webfonts back into web-safe fonts.

    Or you could comment out this line in the CSS

    body {
        background-color: #fff;
        color: #000;
        font-family: 'Sorts Mill Goudy', sans-serif;
        font-size: 22px;
        font-weight: 400;
        line-height: 1.5;
        /* -webkit-font-smoothing: antialiased; */
    }

    We are a web design & development consultancy based in Singapore who specialise in all things WordPress & Genesis. | ChillyBin Web Design & Consultancy: http://www.chillybin.com.sg | Twitter: @chillybindesign

    February 14, 2014 at 11:32 am #90319
    ratsnacks
    Member

    Thanks...but I still don't really get how this can be sold, when it doesn't work properly on Chrome.

    March 10, 2014 at 1:53 pm #94197
    marketingfrosting
    Participant

    Hi,

    I have to agree with Ratsnacks. Parallax Pro theme doesn't function in Windows 8 Chrome browser, which seems like a fairly large issue not to get any feedback on. It's fine in Firefox.

    Has anyone been able to get the Parallax function to work on the homepage in Windows 8 Chrome browser?

    Thanks!

    June 7, 2014 at 6:26 am #108436
    ratsnacks
    Member

    Hi

    Studiopress - do you know if this major issue is ever likely to be resolved?

    Thanks

    June 7, 2014 at 11:18 pm #108495
    Derek
    Member

    I am waiting for advice on this as well.


    ~’;’~

    June 8, 2014 at 12:47 am #108504
    Tom
    Participant

    You can also try these tips for Chrome.

    Or wait for Google to fix their problem.

    This is not the only problem Chrome has introduced - see the sticky thread in Forums > General Discussion.

    If you wish to receive an answer from StudioPress, please fill out a support ticket at http://my.studiopress.com/help/


    Choose your next site design from over 350 Genesis themes.
    [ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]

    June 8, 2014 at 3:26 am #108511
    ratsnacks
    Member

    Thanks Tom

    It's not the font issue so much (I've applied that fix on other SP themes) as the lack of the parallax effect that is surely the main reason for buying this theme.

    June 9, 2014 at 7:37 am #108592
    Tom
    Participant

    The parallax effect does work on Parallax Pro. It's subtle, but tends not to induce vertigo. (tested on Win7 in Chrome, Firefox, IE, Opera.) I have seen some themes use a simple background image and call it parallax.

    I have to say again, If you wish to receive an answer from StudioPress, please fill out a support ticket at http://my.studiopress.com/help/ (They don't monitor these community forums for user queries.)


    Choose your next site design from over 350 Genesis themes.
    [ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]

    June 9, 2014 at 8:21 am #108611
    Debs
    Participant

    Yes...I just double checked this too...parallax effect is definitely working in Chrome for me on a Vista-running PC...just a subtler scrolling effect than in Firefox or IE.

    June 16, 2014 at 6:08 am #109962
    LisaMB
    Member

    In terms of the scrolling effect on Chrome which is not quite up to scratch (in my opinion) as it is on Firefox, I contacted Copyblogger and they suggested adding an extension.

    https://chrome.google.com/webstore/detail/chromium-wheel-smooth-scr/khpcanbeojalbkpgpmjpdkjnkfcgfkhb

    Worked for me. Hope it helps.

    As for the font, I don't really like it anyway so went for Open Sans 🙂

    June 16, 2014 at 6:55 am #109969
    ratsnacks
    Member

    Thanks Lisa - I had a similar response from SP.

    Hopefully Google will sort the "edge bounce" effect in Chrome so that we don't have to rely on users installing extensions (shudder...flashbacks to silverlight, shockwave etc), and I hear they plan to finally resolve the font jaggies in Chrome 37.

    June 16, 2014 at 11:16 am #109997
    Tom
    Participant

    I'm not sure of why Chromium Wheel Smooth Scroller for Chrome was recommended. Was there detail provided by StudioPress?

    I understand that the extension is used to customize the scroll rate, sensitivity and keyboard action for scrolling in Chrome. It can add an ios-like edge-bounce effect, but that is not a part of the theme design. But it does not modify the parallax effect that is controlled by the javascript loaded by the theme. So why use the extension for viewing Parallax Pro?

    What specific parallax enhancement did you observe?


    Choose your next site design from over 350 Genesis themes.
    [ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]

    June 16, 2014 at 5:12 pm #110061
    LisaMB
    Member

    Hey Tom,

    Here's their response: "I asked a couple other members of the support team to check the scrolling in Chrome and they don't notice a big difference. By chance, are you using a mousewheel? If so, browsers do handle those differently. There is nothing in the theme that changes the behavior of mousewheels or other hardware."

    I'd prefer not to add an extension but they seemed to think it was the fault of the browser more than anything else.

    It enhanced the scrolling but technically I'm not that savvy so couldn't explain it any further than that!

    June 16, 2014 at 9:30 pm #110102
    Tom
    Participant

    Hi Lisa,

    Chromium Wheel Smooth Scroller customizes the interaction between the mouse wheel and the browser. so the window and components might scroll visibly more smoothly.

    But it doesn't do anything to affect the interaction of the browser and the Parallax themes javascript. And it's the javascript that adjusts the HTML/CSS that redraws the position of the background image as you scroll, sliding one image (background) up the screen at a different rate than that of the rest of the screen content scrolling up the page. The different rates are what define the 'parallax effect'.

    I'm convinced there's a difference in how the various parallax designs and calculations affect the effect. For me Themify's Parallax theme looks good scrolling on Chrome, FFx and IE11.

    Like you I do find a difference with StudioPress' theme. For instance the following is a sample of how Firefox displays a scroll down Parallax Pro's home page: Parallax-Pro with Firefox. Items don't get drawn on the screen or are misplaced. It's a train wreck. But I figure it must be something unique to me, because I haven't heard of anyone else having the same experience.


    Choose your next site design from over 350 Genesis themes.
    [ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]

  • Author
    Posts
Viewing 17 posts - 1 through 17 (of 17 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2023 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble