StudioPress

Forum navigation

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

No Parent Theme Found…but Genesis Framework is installed

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Community Forums › Forums › Archived Forums › General Discussion › No Parent Theme Found…but Genesis Framework is installed

This topic is: not resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 25, 2015 at 10:01 am #168976
    Cheryl
    Member

    Can anyone help me out, I have installed the latest version of genesis framework and have tried to install parallax pro child theme and it tells me that

    "The parent theme could not be found. You will need to install the parent theme, genesis, before you can use this child theme.

    Theme installed successfully."

    does anyone know what I might be doing wrong...this has never happened to me before...

    Ca

    October 25, 2015 at 12:29 pm #168983
    Pixel Frau
    Member

    Probably best to email support directly so they can make sure there's not an issue. There's not much anyone can tell you on the forums since we can't see anything in the backend of your site.

    One thing to check is to make sure you installed the framework and not the sample theme by mistake.

    October 26, 2015 at 4:55 am #169015
    Susan
    Moderator

    Cheryl:

    I have found that deleting the Genesis Framework and re-installing it usually resolves the issue, but Julia is correct - this is a question for SP support.

    October 26, 2015 at 7:21 am #169030
    Cheryl
    Member

    Thank you Susan for helping me out! I did end up writing support as well. I had un-installed it and re-installed it a few times with FTP and wordpress upload, but then I added the child theme in, un-installed the framework, then installed the frame work using FTP and it worked!

    Thank you again for replying!
    Cheryl

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.