Sites Down (Using Genesis) , Any Suggestions Please?

[anotherusername]

I have three sites using Genesis and they are all down, and the Admin is down as well. However, my fourth site which is using a default wordpress Twenty Seventeen is up.

I get the message ERR_TOO_MANY_REDIRECTS

Is Genesis still supported?

I am using wordpress 6.1.1

The child theme is Agency 2.0

One of the websites that isn't working is marinhomephotography dot com

Thanks in advance for any help you can provide.

[Brad Dalton]

Switch themes to Twenty Twenty Three and see if that makes any difference.

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Tutorials for StudioPress Themes.

[anotherusername]

Hi there, Brad, and thanks for the note.

I might have to switch themes via phpmyadmin because right now I can't get in to the admin of my wordpress sites either.

If you (or anyone else) has an idea on how to switch themes via the database / phpmyadmin without totally borking the site, that would be great.

Thanks in advance.

[anotherusername]

By the way, it looks like the version of Genesis that I am using is 2.10.1

At least, that is what it says in the style.css file of the /genesis/ folder

And I did try changing the template and stylesheet option in the database to twentyfifteen (the most recent default wordpress template that is installed) but that didn't work.

[Brad Dalton]

Delete the Genesis folder and upload the latest version. Also make sure you're using the latest version of WordPress.

I doubt the problem is with your SP child theme.

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Tutorials for StudioPress Themes.

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[anotherusername]

Well, I did replace the genesis folder in the wp-content/themes folder and that unfortunately didn't fix it either.

I really don't know what to do from here, and Bluehost tech support is pretty useless.

I guess at this point I have to think about rebuilding my sites.

So is the best move exporting SQL data and then reimporting it via Myphp?

I guess my main concern is whether it will be easy to relink the photos used in the posts and pages.

[Brad Dalton]

It maybe a plugin or custom code you added in your child theme or .htaccess file. I wouldn't change anything in your DB but i would export a copy just in case. Do you have access to your WordPress Dashboard?

Have you tried renaming your plugins folder and changing child themes? It sounds like its a problem with code added to your child theme. You could make a backup and then delete it so WordPress uses the default theme.

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Tutorials for StudioPress Themes.

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