• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

My dashboard crushed. No more access

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › General Discussion › My dashboard crushed. No more access

This topic is: not resolved

Tagged: 500 Internal Server Error

  • This topic has 6 replies, 2 voices, and was last updated 13 years, 1 month ago by AnitaC.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 2, 2013 at 7:23 pm #53838
    christia
    Member

    Hi everybody,

    Sorry I didn't finish my title.
    I was updating my WordPress (or Genesis?) yesterday and my dashboard crushed. This is the message I’m getting when trying to get in: “HTTP 500 Internal Server Error”. My Website is working well though ( http://www.yogaconnexion.com/ )
    Can you help me please so I can continue?
    Christiane.

    http:// http://www.yogaconnexion.com
    August 2, 2013 at 7:43 pm #53839
    AnitaC
    Keymaster

    You may have to manually upload the wp-admin folder and wp-includes folder from the WordPress files. You can go to WordPress.org. Download 3.6. You will need to unzip the file, use FTP and copy these folders over which will overwrite these two folders. It won't remove any of your data or anything.


    Need help with customization or troubleshooting? Reach out to me.

    August 2, 2013 at 8:11 pm #53848
    christia
    Member

    Hi,
    Thanks for your help. I have 2 languages in my dashboard (english and french). Is there any difference? If yes, which one I should take?
    Thanks again.

    Christiane. http://www.yogaconnexion.com

    August 3, 2013 at 7:35 am #53928
    christia
    Member

    Hi,
    I uploaded the wp-admin folder and wp-includes folder via FTP but it still not working
    Thanks.
    Christiane
    http://www.yogaconnexion.com/

    August 3, 2013 at 7:36 am #53929
    AnitaC
    Keymaster
    This reply has been marked as private.
    August 3, 2013 at 1:40 pm #53972
    christia
    Member

    Hi Anita,
    Everything is working fine now. Thanks for your help; I appreciated.

    Christiane

    http://www.yogaconnexion.com

    August 3, 2013 at 2:08 pm #53974
    AnitaC
    Keymaster

    Great, glad I could help you.


    Need help with customization or troubleshooting? Reach out to me.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2026 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble