MS Word Issue

[codrutturcanu]

hi

I have an issue with MS word document

I write my articles in there, and suddenly, the next
day or whatever, the file starts acting crazy

I cannot...

Open It
Edit it
Nor Delete it from my computer

It could this be a virus or malware?

Here's the screenshot with the right-click menu option

http://www.codrutturcanu.com/files/doc-error.jpg

(what I see which doesn't allow me to do the things above)

Please let me know if you've faced a similar issue
as it's very frustrating...

Thank you.

[AnitaC]

Does that happen with all of your documents? Have you tried to Save As and then open the new file?

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[codrutturcanu]

I'm not quite sure

I see happening with lengthy names documents...

And the only option I can use when right-clicking is the "open with" , but it gives access denied error for e.g.

any idea why this happen?

btw, I noticed your links use a short tracking goo.gl - how does that work for you, and how beneficial is it for your marketing?

[AnitaC]

Hit F2 on the file name and rename it to something shorter to see if you can open it. What version of Word are you using? It looks like you may not have permission or rights to open them. Your file folder is a number - try renaming that file folder to text also.

I use the Goo.gl and it keeps track of how many clicks. You have to sign into your account to create and track the clicks.

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[marybaum]

My guess would be that you're saving the documents into a folder you don't have the proper permissions for - in other words, the folder is somehow not connected with your user account. I'm not a Windows person, but I would imagine this works nearly the same on both platforms. If you are not the owner of this computer, or if you do own the computer but you have someone maintain it for you, that person needs to give you what are called "administrator privileges." Then s/he needs to show you how to control the access privileges of folders and files. That way, you can always see to it that you can control the files you create.

Oops! There's a problem with what I just wrote.

Can you spot it? How is it that you can save a file into a folder in the first place if you don't have what are called 'write privileges' to that folder? That should never happen.

That tells me there's actually some kind of problem with the way your computer is assigning privileges on your hard drive.

On the Mac there's a simple fix in one of the utility apps we run every so often that fixes this. I imagine there's a similar utility on Windows - or there's another relatively simple fix, like clearing the cache of the system software. Whoever maintains your computer will know what I'm talking about.

Hope that helps.

Mary Baum

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[codrutturcanu]

hey Mary

Imagination is more important than knowledge, said it Einstein. Not in this case though 🙂

I suspect the issue is because I gave these articles lengthy file names...

I own the computer, and there's no way to use F2 to rename those files, not sure if there's any solution to ever delete them

Maybe any of you have other ideas?

Appreciate the help of a pro who solved this problem before.

[AnitaC]

@codrutturcanu, I Googled the issue you are having and found this regarding long file names and the inability to open documents. They provide a resolution:

http://support.microsoft.com/kb/186947

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