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MS Word Issue

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Community Forums › Forums › Archived Forums › General Discussion › MS Word Issue

This topic is: not resolved

Tagged: microsoft word, ms word, word

  • This topic has 6 replies, 3 voices, and was last updated 12 years, 4 months ago by AnitaC.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 13, 2013 at 2:19 am #25806
    codrutturcanu
    Member

    hi

    I have an issue with MS word document

    I write my articles in there, and suddenly, the next
    day or whatever, the file starts acting crazy

    I cannot...

    Open It
    Edit it
    Nor Delete it from my computer

    It could this be a virus or malware?

    Here's the screenshot with the right-click menu option

    http://www.codrutturcanu.com/files/doc-error.jpg

    (what I see which doesn't allow me to do the things above)

    Please let me know if you've faced a similar issue
    as it's very frustrating...

    Thank you.

    March 13, 2013 at 1:11 pm #25911
    AnitaC
    Keymaster

    Does that happen with all of your documents? Have you tried to Save As and then open the new file?


    Need help with customization or troubleshooting? Reach out to me.

    March 13, 2013 at 1:29 pm #25919
    codrutturcanu
    Member

    I'm not quite sure

    I see happening with lengthy names documents...

    And the only option I can use when right-clicking is the "open with" , but it gives access denied error for e.g.

    any idea why this happen?

    btw, I noticed your links use a short tracking goo.gl - how does that work for you, and how beneficial is it for your marketing?

    March 13, 2013 at 2:16 pm #25938
    AnitaC
    Keymaster

    Hit F2 on the file name and rename it to something shorter to see if you can open it. What version of Word are you using? It looks like you may not have permission or rights to open them. Your file folder is a number - try renaming that file folder to text also.

    I use the Goo.gl and it keeps track of how many clicks. You have to sign into your account to create and track the clicks.


    Need help with customization or troubleshooting? Reach out to me.

    March 13, 2013 at 5:44 pm #26079
    marybaum
    Participant

    My guess would be that you're saving the documents into a folder you don't have the proper permissions for - in other words, the folder is somehow not connected with your user account. I'm not a Windows person, but I would imagine this works nearly the same on both platforms. If you are not the owner of this computer, or if you do own the computer but you have someone maintain it for you, that person needs to give you what are called "administrator privileges." Then s/he needs to show you how to control the access privileges of folders and files. That way, you can always see to it that you can control the files you create.

    Oops! There's a problem with what I just wrote.

    Can you spot it? How is it that you can save a file into a folder in the first place if you don't have what are called 'write privileges' to that folder? That should never happen.

    That tells me there's actually some kind of problem with the way your computer is assigning privileges on your hard drive.

    On the Mac there's a simple fix in one of the utility apps we run every so often that fixes this. I imagine there's a similar utility on Windows - or there's another relatively simple fix, like clearing the cache of the system software. Whoever maintains your computer will know what I'm talking about.

    Hope that helps.

    Mary Baum


    Sharing the good news about the wonders of modern CSS and the split-step. Either one should get you moving fast. 😀

    March 14, 2013 at 3:37 am #26148
    codrutturcanu
    Member

    hey Mary

    Imagination is more important than knowledge, said it Einstein. Not in this case though 🙂

    I suspect the issue is because I gave these articles lengthy file names...

    I own the computer, and there's no way to use F2 to rename those files, not sure if there's any solution to ever delete them

    Maybe any of you have other ideas?

    Appreciate the help of a pro who solved this problem before.

    March 14, 2013 at 6:16 am #26153
    AnitaC
    Keymaster

    @codrutturcanu, I Googled the issue you are having and found this regarding long file names and the inability to open documents. They provide a resolution:

    http://support.microsoft.com/kb/186947


    Need help with customization or troubleshooting? Reach out to me.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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