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Metric Theme: WooCommerce

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Community Forums › Forums › Archived Forums › General Discussion › Metric Theme: WooCommerce

This topic is: not resolved

Tagged: metric theme, WooCommerce, woocommerce connect

  • This topic has 4 replies, 4 voices, and was last updated 13 years ago by WordSmith007.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • January 5, 2013 at 12:58 pm #9765
    AnitaC
    Keymaster

    I have installed WooCommerce and WooCommerce Connect. Followed the instructions to activate WooCommerce first, then WooCommerce Connect. When doing so - the front of the website returns a 500 Internal Error, while the Dashboard is fully functional. When I deactivate both plugins, the front of the website returns to normal. Would anyone have a clue why this is happening. I added this, per the instructions, to the bottom of my functions.php file and it is the very last line:

    add_theme_support( 'genesis-connect-woocommerce' );


    Need help with customization or troubleshooting? Reach out to me.

    January 5, 2013 at 2:35 pm #9783
    Bill Murray
    Member

    500 errors almost always are PHP errors. You could see your PHP error log for the exact reason.

    Metric is compatible with WooCommerce and the command you're using is correct. One thing that's hard to judge is whether your single quote marks are correct, because the forum may change those. They need to go straight up and down.

    Beyond that, in Metric, make sure you added it cleanly at the end of functions.php. To avoid the occasional typo, I have this code as a plugin and activate it before activating WooCommerce.

    https://gist.github.com/4463505


    Web: https://wpperform.com or Twitter: @wpperform

    We do managed WordPress hosting.

    January 5, 2013 at 4:00 pm #9802
    AnitaC
    Keymaster

    I double checked everything. I've disabled all plugins. Changed to the default WordPress theme and WooCommerce works. When I go back and activate Metric - I get a 500. I deactivate WooCommerce - the site comes back. So I won't worry about using WooCommerce. This was going to be my first one and it failed on Genesis so I'll find another solution.


    Need help with customization or troubleshooting? Reach out to me.

    January 5, 2013 at 8:30 pm #9844
    Chris Cree
    Participant

    I use WooCommerce on several Genesis sites with no issues. I don't think I've used the Genesis Connect for WooCommerce plugin though. But that does work just fine too.

    There has to be something else going on with your setup somehow.

    January 14, 2013 at 8:18 am #11818
    WordSmith007
    Member

    Can someone recommend a place for me to find examples of Genesis' websites that run woocommerce?  I cannot find this anywhere and I was hoping there would be a place to find a thorough list.  Thanks!!

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Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Metric Theme: WooCommerce’ is closed to new replies.

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