Menu links disappeared in serenity primary and secondary nav bars

[Carla]

Hello,

The links in my primary and secondary navigation menus/dropdowns are suddenly missing even though they are showing up in the Menu section of my WP admin dashboard/settings. I have tried restoring previous versions of my site through my cpanel and updating the Genesis theme and plugins and the issue is not resolved.

Here is a cached version of my site before the windows disappeared:

I am using Safari and OS X 10.6.8 but the Bluehost technician couldn't see the menus either.

Please let me know if you have any idea how to restore the menu links.

Thanks!

http://www.drcarla.com/home/

[Anita]

I don't see them either. In the new menu system - have you put the checkmarks in the Primary and Secondary Sidebars? I looked at the cached version and ran the current CSS and the cached version CSS through the Diff Checker and both files are identical so I don't think it's a CSS issue. It's probably related to one of your other files. If you need further technical assistance to check the other files, you can contact me on my website.

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Love coffee, chocolate and my Bella!

[Anita]

Sending an email to support about this. Let me see if they respond.

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Love coffee, chocolate and my Bella!

[Anita]

I received a response from Support that you should disable your plugins. Sorry I cannot be of more help.

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Love coffee, chocolate and my Bella!

[Author]

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