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Least support on Navigation Pro theme

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Community Forums › Forums › Archived Forums › Showcase and Feedback › Least support on Navigation Pro theme

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  • October 16, 2020 at 10:16 am #501488
    [email protected]
    Participant

    I am using Navigation Pro theme for quite a few time and I am not satisfied with the support received on queries and multiple email communications.

    First thing first, theme no doubt has a wonderful layouts and customizations. At the same time, being a new theme, it also has some bugs reported on various platforms. Yet, none from studiopress is willing to provide roadmap on troubleshooting and coming with the the update for fixes.

    http://pharmagxp.com
    October 19, 2020 at 6:18 am #501514
    David Vogelpohl
    Keymaster

    Hello Saket. I'm sorry to hear about your experience with our support. If you'd like to email me more details on your account, I'm happy to look into the support issues you mentioned. We of course, provide support for all themes we sell including Navigation Pro, so I'm happy to dig in to see what we missed in your case.

    My email is my first.lastname at wpengine.com.

    Thanks!
    David

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