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Juicebox Error: Config XML file not found.

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Community Forums › Forums › Archived Forums › General Discussion › Juicebox Error: Config XML file not found.

This topic is: not resolved

Tagged: juicebox error

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 9 months ago by AVTsteve.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • September 8, 2014 at 8:00 am #123360
    AVTsteve
    Participant

    I have a paid real estate plugin called dsIDXpress and i am getting the following error, "Juicebox Error: Config XML file not found."
    An example of a page where this error occurs

    I have gone back and forth with the plugin provider and they say the problem is with a conflicting plugin, file permissions, or my theme. I have ruled out conflicting plugin by deactivating every plugin except dsIDXpress and the problem persisted. Then they told me that something in my setup was not allowing their software to access a file called client-assist.php so i relaxed permissions as follows to 755:
    wp-content
    plugins
    dsIDXpress
    client assist

    The problem still persists even with every other plugin turned off. Any ideas?

    I'm running WordPress 3.9.2 running AgentPress Two theme.

    http://barbarawatts.com/idx/mls-3030525-5699_morris_hunt_drive_fort_mill_sc_29708
    September 8, 2014 at 2:32 pm #123475
    AnitaC
    Keymaster

    One way to rule out the theme is to switch to the default WordPress theme. Have you done that? If not, switch to one of the default and see if it still happens.


    Need help with customization or troubleshooting? Reach out to me.

    September 12, 2014 at 2:33 pm #124159
    AVTsteve
    Participant

    I figured out the problem. My .htaccess in wp-content had the following code:

    <Files *.php>
    deny from all
    </Files>

    When i took out the code, it worked fine. Do you know if there is a "deny from all except" way to allow access to one php file, but not the rest? Thanks!

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    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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