Issue: This child theme requires its parent theme, Genesis

This topic is: not resolved

This topic has 14 replies, 3 voices, and was last updated 10 years, 11 months ago by jonedwards80.

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October 31, 2013 at 7:42 pm #70219

jonedwards80
Member

Hello,

I am new to WP and have encountered an early issue with the activating of a theme.

I have uploaded the genesis.2.0.1.zip file first. Then when I go to upload the executive-pro.zip file and activate it I get a message saying: This child theme requires its parent theme, Genesis

What am I doing wrong? It is easily fixed? Any help here would be great. Thanks 🙂

October 31, 2013 at 7:51 pm #70221

AnitaC
Keymaster

Did you "install" the Genesis file? You install it first as you would any other theme, except... you do not activate it. Once you upload it, then install the child theme.

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October 31, 2013 at 8:02 pm #70224

jonedwards80
Member

Hello, thanks for your fast reply. Still didn't work.

This is what I get first off:

Then this message:

October 31, 2013 at 8:05 pm #70226

AnitaC
Keymaster

What about the Genesis Framework? You need to install the framework first. How did you upload the genesis.2.0.1.zip file?

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October 31, 2013 at 8:37 pm #70229

jonedwards80
Member

Hello,

Sorry, I did I think. What this correct?

November 1, 2013 at 8:29 am #70298

AnitaC
Keymaster

Yes, that's correct. So the theme should install properly now. Have you tried again?

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November 1, 2013 at 3:59 pm #70394

jonedwards80
Member

I have tried it multiple times! I am really at a loss... I am using a Mac and Firefox. Could that be my issue?

November 1, 2013 at 4:17 pm #70395

AnitaC
Keymaster

I would suggest putting in a support ticket with Studiopress on this. Please be sure to reference the link to this discussion so they can see your screenshots. I will send out a tweet also.

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November 1, 2013 at 4:42 pm #70402

Erin Ulrich
Participant

I may completely be missing something here, but when a child theme is activated, it always says "This child theme requires it's parent theme, Genesis." The screenshots above all look normal to me, as far as what it should say when a theme is properly installed.

Have you tried viewing the site? (Where it says "New Theme Activated : Visit site")?

(And if I am missing the point and sound like a dork, I'm sorry! 🙂

Erin Ulrich | Genesis Recommended Developer | Design by Insight

November 1, 2013 at 4:49 pm #70405

AnitaC
Keymaster

Duhhh, I forgot to ask that one important question.... DID YOU VIEW IT! Sheesh!

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November 1, 2013 at 4:52 pm #70407

Erin Ulrich
Participant

Well, it's possible that she did and it's not working. Just looking at the screenshots, I can see why it looks like something is wrong. 🙂

Erin Ulrich | Genesis Recommended Developer | Design by Insight

November 1, 2013 at 5:05 pm #70411

jonedwards80
Member

Hello,

Thanks so much for all your comments and suggestions. Here is a screenshot of the site, is this what its supposed to look like before content is added?

November 1, 2013 at 5:07 pm #70412

Erin Ulrich
Participant

I haven't seen the new Executive Pro installed without content yet, but I think that's right. The footer text does indicate that Executive Pro is the active theme.

Erin Ulrich | Genesis Recommended Developer | Design by Insight

November 1, 2013 at 5:08 pm #70413

AnitaC
Keymaster

Yes, that's what it would look like. Now just start adding in your content and dragging over your widgets.

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November 1, 2013 at 5:24 pm #70414

jonedwards80
Member

Okay great! Thanks so much everyone 🙂
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