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Is the content safe to download when hacked?

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Community Forums › Forums › Archived Forums › General Discussion › Is the content safe to download when hacked?

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 10, 2017 at 9:11 am #206253
    Christina
    Participant

    A blogger hired me to fix her design after she was hacked and then duped into SiteLock. SiteLock mangled her blog, and when I went in to fix it, it turns out the still hacked. When trying to change themes, the customizer screen just shows "Hacked by FOXILITRIX EL"

    I tried running WordFence and Sucuri, and both said it was clean.

    I know nothing about fixing a hack, and the quotes we're getting this morning are understandably around $300.

    She just got scammed out of that much, so I'm thinking it would be better to just start her over on a quality host and get her away from GoDaddy rather than trying to fix it where she is.

    This is what I don't know though: is it safe to download the export file of her content?

    May 10, 2017 at 9:48 pm #206270
    James Chai
    Member

    To be safe ... NO ... start fresh.

    Marketing, Sales and WordPress Growth Hacking http://www.smbpress.com

    May 11, 2017 at 7:38 am #206283
    Christina
    Participant

    Unfortunately, she has 7 years of blog posts, I'm not sure she'll want to re-write them all. 🙂 Is there another way to copy old content besides an export file?

    May 11, 2017 at 11:59 pm #206301
    James Chai
    Member

    Try downloading the files and running them through a few anti-virus programs like Panda and/or Avast - Both are Free and Highly Rated.

    Marketing, Sales and WordPress Growth Hacking http://www.smbpress.com

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