Installation

[AutomotiveRepairFix]

New here, having error come up after installing frame first, then the child, and then activating child. see website at http://www.automotiverepairfix.com

Any Ideas?

Godaddy said theme is missing coding and went to a regular theme and all works good.

Lee

[RobG]

I would start a fresh install and see how that goes

---

To speed up the process please post the link to the website in question.

We recommend using Firebug to view source codes http://getfirebug.com/

RobGoss WordPress Developer
We build WordPress websites for your business or personal goals
http://www.robgoss.com / Follow me Twitter / https://twitter.com/robgoss

[AutomotiveRepairFix]

Thank You for the reply - I took the site down completely and started fresh, same darn thing?
I put the site link in http://www.automotiverepairfix.com

[AutomotiveRepairFix]

Ok sixth time - starting fresh. Boy I am regretting spending the money on this.

Been up all night now 3 pm central time site ssl is loading in....

Here are the steps I took and is shown here what i see from frame work to child them and activating child.....

https://drive.google.com/file/d/0B7wRpApg2VxmRDBVLXdtN3ZpTUU/edit?usp=sharing

Thank you for your help,

Lee

[Susan]

If you are having issues loading the Framework and a child theme, you should submit a help ticket.

[AutomotiveRepairFix]

Thank you Susan, did that first thing this morning.

Lee

[AnitaC]

Lee did you get this resolved? I have some time to take a look if you haven't.

---

Need help with customization or troubleshooting? Reach out to me.

[AutomotiveRepairFix]

No, support asked me to load a regular theme to see if it is server side or genesis side. Well as you can see regular theme works fine.

Here is what is going on

https://drive.google.com/file/d/0B7wRpApg2VxmRDBVLXdtN3ZpTUU/edit?usp=sharing

this is what I am seeing - theme will not let me add plugins??

Lee

How to turn off debug? And yes I removed site from hosting 6 times and started fresh. Each time same messages. No Plugins. https://drive.google.com/file/d/0B7wRpApg2VxmY2YwQzBoQldvUkU/edit?usp=sharing
This might help or not I have go daddy hosting - Ultimate I already have a domain with the Hueman theme on it and now a genesis theme - will this conflict ? Both are SSL. http://www.automotive repairfix.com is still processing SSL can take up to 72 hours to complete.

https://drive.google.com/file/d/0B7wRpApg2VxmVzFoOHlULTN4dVU/edit?usp=sharing

Thank you,

Lee

Hope you can help - tired - been up all night and day.

Thank you,

Lee

[AutomotiveRepairFix]

If you need I will put the theme back in

Lee

[AutomotiveRepairFix]

https://www.automotiverepairfix.com/ works fine added plugin and added Home Page. Even Https is working now.

Godaddy said theme zip is missing info as you said white spaces.

I used win rar zip files and ftp filezilla and added zip file godaddy and I worked on this for four hours this morning.
SSL is added due to the big announcement from Matt Curtis from Google that all sites will rank better with SSL over HTTP.
Will SSL stop the studiopress site?
I been up all night and all day. I was hoping to at least make the pages before bed - content is ready to go.
Do I need a refund or can you fix this?

Lee

-----Original Message-----
From: Copyblogger Media Support [mailto:[email protected]]
Sent: Friday, August 15, 2014 4:26 PM
To: [email protected]
Subject: Re: [StudioPress Member Contact: Technical Issue]

Hi Lee,

Remove the Genesis themes and install any other theme. Do you get the same message? If so contact the host.

What you have installed in another WordPress site in the same server account will not affect this site. They are 2 different installs with no way of communicating.

Best,

Andrea Rennick
Technical Support Advocate

Copyblogger Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Copyblogger | StudioPress | Scribe | Synthesis | Authority | New Rainmaker

Notice: Unless we agree otherwise, this email conversation is confidential.

[AnitaC]

You are trying to install the theme via the Plugins. That's incorrect. You should go to Appearance > Themes. Then click Add Theme and upload it there. That's the problem.

---

Need help with customization or troubleshooting? Reach out to me.

[AnitaC]

Upload Genesis first via Appearance > Themes > Add New. Do not activate it. Then repeat the steps - Appearance > Themes > Add New and add the child theme - activate the child theme.

---

Need help with customization or troubleshooting? Reach out to me.

[AutomotiveRepairFix]

No, through Themes

[AutomotiveRepairFix]

loading back in now

[AnitaC]

Send me a message on my website. I will send you instructions so I can see your screen from my desktop.

---

Need help with customization or troubleshooting? Reach out to me.

[AutomotiveRepairFix]

ok on its way to you

Lee

[AutomotiveRepairFix]

your contact form correct?

[AnitaC]

Well, it was a PHP version issue. We got it all worked out.

---

Need help with customization or troubleshooting? Reach out to me.

[AutomotiveRepairFix]

Anita, Thank you for taking the time to help me. I am indebted to you.

Lee

[AnitaC]

You're welcome!

---

Need help with customization or troubleshooting? Reach out to me.

[Author]

Posts