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images not loading since installing Pretty Chic theme

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Community Forums › Forums › Archived Forums › General Discussion › images not loading since installing Pretty Chic theme

This topic is: not resolved
  • This topic has 2 replies, 3 voices, and was last updated 10 years, 4 months ago by WhiteleyDesigns.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • February 20, 2016 at 2:00 am #179449
    Ziggy
    Member

    Hi folks,
    I joined StudioPress this morning and purchased the theme Pretty Chic (with the Genesis Framework) this morning and installed it on my existing blog/website. However, since installing it, I cannot successfully upload images anymore. When creating (or editing an existing) post, I can upload the image into the post edit box and see it there but...
    1. Any newly uploaded image, regardless of the fact that its in the post edit box, does not show on the website once the post is published. All I see on the website is the dreaded small blue question mark.
    2. Trying to make any new or existing image into a featured image doesn't work at all.
    Existing images show normally as usual.
    Could this be a caching problem? I am at a total loss as to what to do to fix this so any help would be sincerely appreciated.
    Many thanks

    http://www.ziggyszone.com
    February 23, 2016 at 3:40 pm #179747
    Jess
    Member

    On the site you posted (ziggyzone), it looks like all of the images are working. If this is still a problem, could you post the URL for the site or a specific page where it's happening?


    Jess

    February 24, 2016 at 8:04 am #179792
    WhiteleyDesigns
    Member

    You can always try resetting your permalinks as that fixes a lot of these type of issues that arise when activating/deactivating plugins/themes.

    To reset them you simply have to visit your permalinks page. Technically you shouldn't have to 'save' them again, but I always do just to be sure.

    If you still have the issue and have plugins on the site you could try deactivating them to see if it resolves the issue, then activate them one-by-one to find the conflict and go from there.


    Matt Whiteley – WhiteleyDesigns, GitHub
    Designing, Developing & Creating with WordPress

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Viewing 3 posts - 1 through 3 (of 3 total)
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