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Image will not appear when site is viewed with Firefox

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Community Forums › Forums › Archived Forums › General Discussion › Image will not appear when site is viewed with Firefox

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 29, 2016 at 11:46 am #193897
    Angelique
    Member

    I am using the Modern Studio Pro theme. I have Firefox version 49.0.1 (the latest).

    The following image is on my home page in a footer widget, and can be viewed in Chrome, Safari and IE: https://itsolutionsbycmit.com/widgets/linkedin-cmit-solutions-of-gilbert-and-mesa-100.png

    However, although I have cleared both caches and restarted Firefox, this image cannot be seen on my website when using Firefox. (It WILL appear alone if you put it into the address bar.)

    What is going on?

    http://itsolutionsbycmit.com
    September 29, 2016 at 11:58 am #193898
    Doug Edgington
    Member

    I am using FireFox on a Macbook, and the image is showing up for me under "Connect with Us".

    Doug Edgington
    http://www.dougedgington.com

    September 29, 2016 at 12:08 pm #193900
    Angelique
    Member

    Wow! Now I don't know what to do! I'm going to try restarting my entire computer.

    September 29, 2016 at 12:20 pm #193902
    Angelique
    Member

    Grrrrr! I restarted the computer and it still didn't help! Something must be wrong with my personal copy of Firefox.

    September 29, 2016 at 12:26 pm #193903
    Doug Edgington
    Member

    Are you on a Windows computer or a Mac?

    Doug Edgington
    http://www.dougedgington.com

    September 29, 2016 at 12:52 pm #193905
    Angelique
    Member

    I'm on a Mac with El Capitan.

    September 29, 2016 at 3:50 pm #193918
    Doug Edgington
    Member

    I am on the same set-up. The only thing I can think is that is a caching issue with your browser. When you cleared your browser cache did you completely "quit" FireFox to shut it down and restart it?

    I noticed that your site uses http, but the images are referenced over https. I thought this might be causing the issue with FireFox for some reason, but then you wouldn't be able to see the other images either.

    Doug Edgington
    http://www.dougedgington.com

    September 29, 2016 at 3:59 pm #193919
    Angelique
    Member

    Yes, I not only tried restarting Firefox, but I tried restarting my entire computer. My copy of Firefox does seem to have a problem.

    I really have to contact Dreamhost about the https/http thing. My site is really https, but when I look at the address in any of my browser windows, I only see the domain (not https or http.)

    September 30, 2016 at 6:18 am #193944
    Doug Edgington
    Member

    One possibility is the time range of cleared browser history. When clearing the history in FireFox it offers a time range. By default the time range is only 1 hour.

    The host typically sets up the digital certificate, but I am not sure it they will help with getting the site running over https. Maybe it depends on the host.
    I haven't converted an entire site to https before, but it likely requires applying WordPress settings. And you may need to set up redirects. Or you may be able to find a plugin to force everything over to https. I am not sure what the best approach is for this.

    Doug Edgington
    http://www.dougedgington.com

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