StudioPress

Forum navigation

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Image does not display on all browsers

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Community Forums › Forums › Archived Forums › General Discussion › Image does not display on all browsers

This topic is: not resolved

Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 5, 2016 at 3:49 am #178362
    Chrisrx
    Member

    Hi

    I am working on a website with digital pro and the main header image is not displaying on windows 10 Microsoft edge browser, any ideas why it is not displaying?

    Regards

    Chris

    http://www.roxhar.com
    February 5, 2016 at 9:33 pm #178423
    Christoph
    Member

    Hi Chris,

    I would recommend to open a ticket with the official Studiopress support at my.studiopress.com/help
    Internet Explorer 11 isn't showing the image either.
    And the content is not "fading up" automatically, I have to move down the page to see the content.
    (Can't really troubleshoot because Edge and IE11 keep crashing on me.)

    https://www.christophherr.com | Genesis Customizations | Buy me a coffee

    February 7, 2016 at 1:43 pm #178523
    Chrisrx
    Member

    Thank you again Christoph, i did not realise this was an option.

    This is strange as the demo template for digial pro works on the template.

    Regards

    Chris

    February 11, 2016 at 7:34 am #178784
    pheaton
    Participant

    Hi Chris

    I have raised a ticket for this as well. I am suffering a similar problem. Would be interested to know if you get a fix as I am under some pressure to finish my site

    February 12, 2016 at 4:17 am #178856
    Nick
    Participant

    It looks as if your sites contain a malformed link in the Simple Social Icons widget. The email icon contains a link in this format:

    <a href="http://[email protected]"></a>

    If you edit your Simple Social Icon widget settings to use this URL format instead for the Email URI, that should solve things:

    mailto:[email protected]

    instead of this:

    http://[email protected]

    The reason for this is that Edge currently throws an error when parsing href attributes that contain a username due to this bug: https://connect.microsoft.com/IE/feedback/details/2011466/accessing-properties-of-an-htmlanchorelement-with-an-embedded-username-results-in-a-security-error

    This error prevents the theme's backstretch JavaScript from running correctly, which is what displays the homepage header image.

    February 12, 2016 at 5:04 am #178859
    Chrisrx
    Member

    Hi Nick

    I have amended the link and it works perfectly, thank you. really appreciated. I would not of thought of this causing the issue.

    I appreciate your time.

    Regards

    Chris

    February 12, 2016 at 5:39 am #178864
    Nick
    Participant

    You're welcome, Chris! Glad I could help.

    February 12, 2016 at 5:51 am #178867
    pheaton
    Participant

    Same thing here - solved my problem. This will also affect the Atmosphere theme.

    Thanks again Nick

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.