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How can I enable Jetpack Comments while running Outreach child Theme

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Community Forums › Forums › Archived Forums › General Discussion › How can I enable Jetpack Comments while running Outreach child Theme

This topic is: not resolved

Tagged: genesis, jetpack, jetpack comments, outreach

  • This topic has 2 replies, 2 voices, and was last updated 9 years, 11 months ago by Simon.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • April 5, 2013 at 6:48 pm #33394
    Simon
    Participant

    I've been trying to get the Jetpack comment system working for a few hours now, but thus far I'm having no luck.  I even tried to replace the themes/genesis/comments.php with the one from the twentyeleven folder and it surprisingly made no difference in how the page displays or functions.

    Could someone please point me in the right direction?

    Thanks,

    Simon

    April 6, 2013 at 11:26 am #33505
    Anita
    Keymaster

    Simon, are you sure you have Commenting turned on?


    Love coffee, chocolate and my Bella!

    April 8, 2013 at 9:01 am #33981
    Simon
    Participant

    Hi AnitaC,

    It was not a theme issue as I had originally thought. I thought it was the theme because when I was logged in to wordpress things seemed to work fine, but when I was logged out it would not allow me to log in via twitter or facebook.

    I figured out the issue.  I had anonymous commenting disabled ("commenters must be logged in" was enabled).  I had thought this would simply remove the ability of those without a wordpress, facebook, or twitter account from commenting; however, I suspect because of how the Jetpack comment system executes, it essentially disables all methods of logging in other than using a wordpress account.

    I'm hopeful they'll add the ability to disable anonymous comments or at least add captcha to them, but for now I've disabled "commenters must be logged in" and that's resolved my issue.

    Thanks,

    Simon

     

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Viewing 3 posts - 1 through 3 (of 3 total)
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