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- This topic has 6 replies, 4 voices, and was last updated 9 years, 6 months ago by Summer.
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October 25, 2014 at 8:45 am #129097SummerMember
So for the past 6 weeks, I've been dealing with some issues related to my needing to move one of my big sites. I've moved it 3 times in that time, and now, I'm beginning to wonder if some of these WordPress recommended hosts are just paid-off folks writing fluff pieces.
Currently, the site is on a Cloud hosting package at Siteground, and I've had nothing but database table failures ever since moving to them, and they keep telling me that "databases fail, especially busy ones, so just deal with it".
Thing is, this site has been a WordPress site since 2006, and used to get 4x the traffic that it does now (a rebuilding process I'm still going through), and the database is only at 115Mb (down from almost 160Mb since I got rid of the Akismet bloat), and I have had more database failures in the past 3 weeks than I have in the past 8 years combined, so I'm calling shenanigans on their craptastic "these things happen all the time, don't bug us about it" responses.
Now, maybe it's a memory problem, and I need to upgrade to the next Cloud package up, but if It's just going to be more of the same, I don't want to waste anymore time with these folks. What makes it more confusing is that for the first month of this hosting provider roulette mess, this site was on their GoGeek shared setup, and never had this problem, not once.
None of this started happening until I had them do the site transfer to a Cloud setup, and during my monitoring I've never seen the physical memory usage get to the point where it would cause problems... I've never seen it go above 55%. All they'll tell me now is that I sometimes have slow SQL queries (1-2 seconds slow), and that I just need to be prepared to manage database table failures 4-5 times a week.
Suffice to say that I am unthrilled with Siteground's explanations, and this makes me not inclined to try to upgrade to their next larger Cloud package to test the RAM theory.
Most of my other sites are at Hostgator, and I have not experienced the falloff in speed and performance other folks have been complaining about (dead slow initial DNS lookups, yeah, I'm seeing that). I'm tempted to go and try a Hostgator VPS solution, but if that also has the same problems, I'm not sure where else to go.
Am I wrong in thinking that Siteground is yanking my chain about this?
And no, I'm not going with WebSynthesis, or Dreamhost (we broke them 9 years ago), or anywhere else that limits me by site visits or would cost me $399 a month.
It's my big site, http://www.sliceofscifi.com, and it may be undergoing a facelift this weekend... I've been working on a new layout using Epik, to finally update it to HTML5, and maybe that'll lessen some of the site load and help alleviate this issue, maybe it won't, but right now, I'm completely at a loss.
Alternative theories and suggestions welcome ๐
WordPress / Genesis Site Design & Troubleshooting: A Touch of Summer | @SummerWebDesign
Slice of SciFi | Writers, After DarkOctober 25, 2014 at 11:05 am #129119Brad DaltonParticipantTook me 18 months to get what i wanted with hosting.
Went thru 5 different types of hosting to get there and yes, hard to find accurate reviews for hosting in my opinion as there;s referral money involved.
Managed is the best based on my experience.
October 25, 2014 at 11:25 am #129127SummerMemberYou're gonna make me cry, Brad ๐
So, who should be avoided at all costs, besides GoDaddy? And what are your requirements/guidelines when you say "managed"?
WordPress / Genesis Site Design & Troubleshooting: A Touch of Summer | @SummerWebDesign
Slice of SciFi | Writers, After DarkOctober 25, 2014 at 12:01 pm #129137Brad DaltonParticipantOctober 25, 2014 at 12:54 pm #129146eamonmoriartyParticipantYou may find the WordPress hosting review here usefulness:
http://www.elegantthemes.com/blog/resources/wordpress-hosting-review
Eamon Moriarty
EM DzineOctober 25, 2014 at 7:09 pm #129170TomParticipant@atouchofsummer Are you going to add HTTPS/SSL to your hosting package? (Just to make sure you tick all the boxes in your host search.)
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ย Follow Themes:ย Twitterย ] [ My Favourite Webhost ]October 26, 2014 at 12:04 pm #129304SummerMember@Tom, hadn't thought much about it, actually. The "shop" we used to have set up on a subdomain doesn't exist anymore, and my plan was to replace it with an Amazon aStore, just to simplify things.
Given all the security issues that have popped up with SSL this year (what, 4 of them so far? 5?), I'm in no rush to force users of any of the podcast websites to go SSL because... why again? To me, having one less thing to worry about because of a hole no one's found yet is more important to me (don't get me started on having to repeatedly rip out timthumb from theme packages after they'd upgrade and keep that in there, despite the security concerns there).
Earlier this year I was told the Heartbleed hole had been patched on the server (the old one I'm moving everything off of), then during an awards ceremony at Dragon*Con this September, people started tweeting to stay away from that website (not my site, but a different site hosted on the same server) because of Heartbleed even though the site wasn't actually using https for anything.
There aren't enough expletives in the human pantheon of languages -- active, dead and fictional combined -- to describe how spitting mad I was that night ๐
So no, I'm in no hurry to jump on the SSL for everything bandwagon, no matter what Google's trying to force everyone to do (ie, make it easier for them to store data they can backdoor read and analyze) ๐
I hope I'm just joking about that last bit...
WordPress / Genesis Site Design & Troubleshooting: A Touch of Summer | @SummerWebDesign
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