Community Forums › Forums › Archived Forums › General Discussion › Hello Pro and Modern Portfolio Themes producing errors
Tagged: genesis, Hello Pro, modern portfolio, php
- This topic has 1 reply, 2 voices, and was last updated 2 years, 3 months ago by Anita.
February 17, 2021 at 7:53 pm #503096AstronutParticipant
I have several websites on which I have installed the Genesis framework and run StudioPress themes. In order, I think they are:
http://www.stellarexperiences.com Modern Portfolio
http://www.stellar-student.com Hello Pro
http://www.catscraftsandlaughs.com Hello Pro
http://www.bubblybluerose.com Hello Pro
I have been buried in a couple other projects and a move, so haven't paid any attention to my websites in a while, but at least a month ago, people started telling me that going to my websites was causing 404 not found errors. So, today, I went out and tried to fix. I had a plugin, clean talk, that seemed to be the culprit, so I went out to my host through WinSCP and removed that folder from each website. That solved the problem on a couple sites. Stellar-Student and Sandy Eulitt aren't fixed. I received an email from my host, ionos, that said to use a <website name>/wp-login link they sent that would send me into recovery mode. No dice on Stellar student. Regardless of this, it appears blog posts have been wiped out on most if not all sites.
I think I have my sites set to automatically update to the current php version, which, I think, is 8.02 through ionos. So, here is my question. Are the themes I have no longer compatible with the current version of php? Am I going to have to rebuild my websites? If so, which GEnesis themes are there that are being supported, will continue to be supported, and which are compatible with current php versions? I am quite frustrated by this. I have a very busy schedule and was extremely happy with my websites and have no time or desire to rebuild them. I want something I can, "set and forget," as there are many other aspects of my business that I need to attend to, other than continually rebuilding sites. Updating themes and plugins is fine and no brainer, but having to rebuild my sites because the theme is no longer supported or the php is incompatible is a real problem for me.
Please go to each website and look at the errors given. If a StudioPress person contacts me directly, I will give you my login credentials so you can look at the errors and tell me what the source might be.
Thank you.http://www.stellar-student.comFebruary 18, 2021 at 6:05 am #503109AnitaKeymaster
If you are running PHP 8.02 you should most definitely drop that down to 7.4. I don't think any of the theme or plugin developers have updated their products to PHP 8.02. I'd start there and really wouldn't advise having the PHP automatically upgraded. I always do that manually to make sure there are no problems.
Next, if you are getting 404s you didn't provide any links to the pages giving off 404s.
There could be a lot of other things causing 404s and not the theme itself.
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