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hello and help

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Community Forums › Forums › Archived Forums › General Discussion › hello and help

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • January 2, 2014 at 8:01 am #82663
    jennd
    Member

    Hello,
    brand new to studiopress... was confident but am stuck - what setting am I looking for so that there isn't anything running into my header image? Thanks in advance!
    http://jenndepersisdesign.com

    http://jenndepersisdesign.com
    January 2, 2014 at 8:56 am #82672
    Davinder Singh Kainth
    Member

    Welcome to Genesis Community!

    1. Goto my.studiopress.com and login
    2. Click theme setup next to your purchased theme.
    3. Follow instructions for basic setup.

    Once you are done with basic setup, you can get help here or submit support ticket.

    Sunshine PRO genesis theme
    Need Genesis help? Davinder @ iGuiding Media | My Blog | Fresh Genesis Themes

    January 2, 2014 at 9:08 am #82673
    jennd
    Member

    Hi Davinder,
    I did that already. Not sure where I messed up, but tried to re-do what you suggested and it stayed the same.
    Thanks!

    January 2, 2014 at 9:13 am #82675
    AnitaC
    Keymaster

    Go to Widgets and drag all of the widgets out of the Header area.

    Need help with customization or troubleshooting? Reach out to me.

    January 2, 2014 at 10:39 am #82689
    jennd
    Member

    did that - no change.

    January 2, 2014 at 10:45 am #82694
    AnitaC
    Keymaster

    I can still see all those widgets in the Header Right Widget Area.

    http://awesomescreenshot.com/07725ow0fe

    Can you provide a screenshot of your widget area please.

    Need help with customization or troubleshooting? Reach out to me.

    January 2, 2014 at 10:55 am #82697
    jennd
    Member

    http://jenndepersisdesign.com/blog/wp-admin/widgets.php

    is that what you mean?

    January 2, 2014 at 10:57 am #82698
    AnitaC
    Keymaster

    No, not the link - a screen shot. Do you know how to take a screenshot of your screen and save it as an image? Do you have any caching plugins installed? If so, deactivate them. But on that Widgets screen - open up the Header Right Widget area. Make sure it EMPTY because there are widgets inside it. You need to drag them out or open and delete them.

    Need help with customization or troubleshooting? Reach out to me.

    January 2, 2014 at 11:00 am #82701
    jennd
    Member

    I have it saved but wasn't sure where to attach it

    January 2, 2014 at 11:01 am #82702
    AnitaC
    Keymaster

    Save it in your Media on the Dashboard and then provide the link here.

    Need help with customization or troubleshooting? Reach out to me.

    January 2, 2014 at 11:03 am #82703
    jennd
    Member

    http://jenndepersisdesign.com/blog/?attachment_id=71

    January 2, 2014 at 11:05 am #82704
    AnitaC
    Keymaster

    Look down on that page and see if there is an Inactive Widget area with those same widgets inside it. If so, remove it. If not, contact me on my website. I'll give you instructions from there so I can take a look from here.

    Need help with customization or troubleshooting? Reach out to me.

    January 2, 2014 at 2:14 pm #82743
    jennd
    Member

    Thank you all!

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