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Gravatar not showing as profile picture

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Community Forums › Forums › Archived Forums › General Discussion › Gravatar not showing as profile picture

This topic is: resolved

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 26, 2019 at 1:08 pm #489732
    AngeloDavis
    Participant

    For some reason, my gravatar is not showing as my profile picture now on my site.

    https://www.angelodavis.com
    March 12, 2019 at 10:03 am #489988
    AnitaC
    Keymaster

    Where do you expect to see the gravatar? Can you point to a page/post or comment area?

    Need help with customization or troubleshooting? Reach out to me.

    March 12, 2019 at 4:23 pm #490009
    AngeloDavis
    Participant

    https://www.angelodavisrealtor.com/sedona-2019-real-estate-housing-market-statistics-and-numbers/

    Also it should show up on my profile page in the backend of my site, but it's not showing there either. It shows on Gravatar dot com.

    March 12, 2019 at 4:28 pm #490010
    AnitaC
    Keymaster

    The Gravatar is displayed based on the email address you have used in your account. The same email used on Gravatar is what should be in your User Profile (the one you use to log in with).

    Need help with customization or troubleshooting? Reach out to me.

    March 12, 2019 at 4:53 pm #490012
    AngeloDavis
    Participant

    The email address in my profile matches the one on Gravatar. It used to show and then it stopped all of a sudden.

    March 12, 2019 at 5:03 pm #490015
    AnitaC
    Keymaster

    Make sure your Maximum Rating is set to "G" and not "PG" in your profile.

    Need help with customization or troubleshooting? Reach out to me.

    March 12, 2019 at 5:04 pm #490016
    AngeloDavis
    Participant

    It's been at G.

    March 12, 2019 at 5:56 pm #490024
    AnitaC
    Keymaster

    I would say that this probably isn't Genesis or theme related. You might have a plugin conflict of some sort or it's WordPress related. Maybe try posting on the WordPress support forum - https://wordpress.org/support/forum/how-to-and-troubleshooting/.

    Need help with customization or troubleshooting? Reach out to me.

    March 12, 2019 at 6:06 pm #490027
    AngeloDavis
    Participant

    Resolved. Thank you Anita. It was a conflict with the settings from another plugin.

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Viewing 9 posts - 1 through 9 (of 9 total)
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