Google Analytics not tracking correctly

[alcourt324]

Hi Community.
I recently switched my theme over to Genesis Framework/ The Fun theme. I moved my GA code into the header script section and now it's no longer tracking correctly. Before switching themes, my GA & Jetpack analytics were almost identical (off by a few hundred at end of month).

Now - my Jetpack is reporting over 2,500 views per day and Google is reporting less than a 1,000 - it's a huge discrepancy. I can't believe that my traffic dropped by 50%.

I've tried deleting, adding, and saving the code numerous times to the header script BUT it's simply not working. I rely on GA reports to help me secure sponsored posts so this a scary dilemma for me.

Any advice is incredibly appreciated, thank you so much!

http://thejourneyjunkie.com

[Christoph]

Hi,

I´m getting this alert when I test your website with the "Tag Assistant by Google" Chrome extension.

http://screencast.com/t/9DRIJDBgsJv

Looks like your server is a bit slow to respond:
https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fthejourneyjunkie.com%2F&tab=mobile

Speed tests with pingdom, gtmetrix and sucuri don't look that great either...

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https://www.christophherr.com | Genesis Customizations | Buy me a coffee

[alcourt324]

Hi Christoph, thanks for the advice!

But can these issues be affecting my Google Analytics tracking?

[Christoph]

If I understand the alert of the Tag Manager right, it is possible that people are visiting your site but leaving before the google analytics code/pageview hit can be sent to Google. In that case they will not be registered as visitors.

Maybe open a ticket with your hosting company and ask why the server response time is so slow.

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https://www.christophherr.com | Genesis Customizations | Buy me a coffee

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