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Genesis Simple Share: Pinterest button not working

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Community Forums › Forums › Archived Forums › General Discussion › Genesis Simple Share: Pinterest button not working

This topic is: not resolved

Tagged: Beautiful Pro Theme Social Sharing Buttons, Genesis simple share, pinterest

  • This topic has 3 replies, 3 voices, and was last updated 11 years ago by hbollinger.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 20, 2015 at 4:28 pm #148604
    hbollinger
    Member

    Hi,

    I recently switched to using Genesis Simple Share buttons and I'm having trouble with the Pinterest button not pinning. I've also noticed that it's not always showing the correct number in the counter. I've pinned every post once and some say zero.

    I've had this same problem with some of the other plugins I've tried so I'm wondering if it's from the Pinterest end or if it's conflicting with something in my theme? I use Beautiful Pro theme.

    I'm getting this message when I try to pin something:

    "We're having some trouble talking to i2.wp.com. Please try again later!"

    It's not consistent. Sometimes it works and other times it doesn't.

    My website: http://www.wovenbeautiful.com

    Thanks!
    Hannah

    http://www.wovenbeautiful.com
    May 10, 2015 at 5:33 am #151417
    SavvyJackie
    Member

    Hi, I am on the latest version of the plugin and it appears to be working okay on my site. Are you still having issues with Pinterest?


    Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

    Got your question answered here? Please pay it forward by helping someone else. I’m sure there is at least one question you can answer. 🙂

    May 10, 2015 at 6:08 pm #151601
    askdesign
    Participant

    I get a message alert saying "Upgrade to the new Pin It button for Firefox." So, upgrading should do the trick for you.


    Anne S. Katzeff
    Designer | Artist | Teacher

    May 10, 2015 at 9:37 pm #151631
    hbollinger
    Member

    Thank you both. I switched plugins for now because I'm having trouble using the genesis simple share buttons on my phone (when I click on them they don't always allow me to share the content). The pin it button seems to be working okay now as far as pinning content, but the counter isn't always accurate.

    Since the plugin is a whole set of sharing buttons, I'm not sure what it means to upgrade to the new Pin It button for Firefox. Last I checked, the Genesis Simple Share buttons haven't been updated in 3 months so as far as I know I had the latest version.

    Thanks,
    Hannah

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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