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Genesis Installed But Still Get "Parent Theme is Missing" Error

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Community Forums › Forums › Archived Forums › General Discussion › Genesis Installed But Still Get "Parent Theme is Missing" Error

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  • August 17, 2016 at 11:57 pm #191510
    allysonleone
    Member

    I've installed plenty of StudioPress themes before and I'm getting back into web design after not doing it for a while. I uploaded via FTP Genesis and confirmed it installed correctly. I then uploaded my child themes (have tried three different ones--Modern Portfolio Pro, Expose Pro, Foodie Pro). I keep getting the error that "The parent theme is missing. Please install the "genesis" parent theme." But, I can scroll up the Themes page where the error shows and I see that the Genesis theme is there and working correctly.

    The only difference from now and the last time I did this was I no longer use GoDaddy. I'm using BlueHost now. I'm wondering if there is something in their auto WP install settings that is messing this up. Is it a database issue perhaps? I've looked for a response but they all say to install Genesis, which I've done. Please help!

    Website is http://www.mcgsquad.com/.

    Thank you!
    Allyson

    http://www.mcgsquad.com/
    August 18, 2016 at 12:00 am #191511
    Brad Dalton
    Participant

    Activate Genesis and then deactivate it.

    Tutorials for StudioPress Themes.

    August 18, 2016 at 1:23 pm #191550
    Andrea Rennick
    Member

    Genesis needs to be installed in a folder called /genesis/ exactly like that.

    If you had to rezip it or changed the folder name, this is why it installs fine and child themes cannot find it.

    Child themes have code that says "go look for genesis in /genesis/".

    **forum signature**
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