Genesis enews extended plugin/convertkit not working

[webflouze]

Hi everyone,

I m trying to integrate the two plugins and i followed the steps provided on convertkit knowledge base step by steps and it is not working. I have contacted their support and just asked me to do the same steps i was doing. I have tried and checked numerous times!

here are the parameters i have entered on the genesis enews extented plugin my side bar widget:

Form action URL:

https://app.convertkit.com/forms/1480340/subscriptions. (1480340 is the form ID)

Email field: email_address

First name: first_name

When i try to sign up on my website, it would redirect me to the thank you page, but no subscriber would show on my ConvertKit dashboard!

I m really lost. Any help would be appreciated.

Many thanks!

[webflouze]

Hi everyone,

Just want to update.... The issue seem to be coming from ConvertKit. It is geo related. Signups from EU and US show up fine, but the ones from my country "ALGERIA" do not show up!

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