genesis design palette pro

[creativegifts]

I'm using Design Palette Pro and Lifestyle Pro. When I activate license, I get "activation server not available." Therefore I cannot get support for it. I NEED SUPPORT.

On my website at shopcreativegifts.com, Why can't the text in the secondary menu be changed from blue to white. The settings were set the same as the main menu which is appearing correctly.

http://www.shopcreativegifts.com

[creativegifts]

I switched the theme back to prose which I can customize easily -- even though it supposedly has other problems. This is a good lesson in why not to buy any theme or plugin that is not supported by studiopress. This is apparently a third party plugin (which wasn't clear when I purchased it). I've contacted the developer about the activation issue and am still waiting for a reply. I must admit that I'm about ready to find a theme that is not studiopress but has the colors I need already built in.

[MoodyRiviera]

I'm sorry you're having so much trouble with that. I know it's immensely frustrating when you spend money on something and not only it doesn't work, but you can't get any support.

I've never used Design Palette Pro, but StudioPress promotes it with a very full web page right here on their web site, and it looks like they are also selling it...so even if it's a third-party thing, it seems that StudioPress *should* give you some help.

Have you tried opening a ticket here to get some support direct from StudioPress? Maybe that would help.

*MoodyRiviera*

[Author]

Posts