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front page background image not working

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Community Forums › Forums › Archived Forums › General Discussion › front page background image not working

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 22, 2016 at 6:00 am #184157
    voamay
    Member

    Hello all, I have just started using genesis together with the Workstation theme.
    I have read all the documentation but got stuck on something that should be pretty straight forward: the front page background image. It just doesn't work. nothing shows up. I have tried with different files, I saved on the exact recommended dimensions and still nothing. Help please?

    Thank you!

    April 22, 2016 at 9:11 am #184172
    Christoph
    Member

    Hi,

    I'd recommend opening a ticket with the official Studiopress support at my.studiopress.com/help

    https://www.christophherr.com | Genesis Customizations | Buy me a coffee

    May 14, 2016 at 4:40 am #185614
    dave_s
    Participant

    I'm having the exact same issue.
    Did you get a resolution for this?

    May 15, 2016 at 5:29 am #185646
    dave_s
    Participant

    The solution for anyone having the same issue (provided by support team):

    Please make sure you have added a widget to the Front Page widget area.

    The background image is assigned to the widget area, which means it will only appear if the widget area is in use. The widget area is in use once at least one widget has been added to it.

    Would be useful to update the theme doc to reflect this as it's an easy thing to overlook.

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Viewing 4 posts - 1 through 4 (of 4 total)
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