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Featured Image problem

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Community Forums › Forums › Archived Forums › General Discussion › Featured Image problem

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • January 3, 2014 at 2:39 am #82853
    macrunner
    Participant

    Hi,

    I create a new article, insert Featured Image.
    Later, I remove Featured Image, but it is always visible.
    The only option is to delete the picture from: Dashboard > Media

    This problem occurs only with Genesis themes.

    For example, in this link (title "Post featured image"): http://egotheme.it/
    you see a picture, but I've removed the picture from the article: http://i.imgur.com/EX2v1jU.png

    Thanks

    January 3, 2014 at 8:01 am #82895
    AnitaC
    Keymaster

    Do you have any caching plugins installed?

    Need help with customization or troubleshooting? Reach out to me.

    January 3, 2014 at 12:16 pm #82956
    macrunner
    Participant

    Only Akismet and Hello Dolly, but I tried to disable all plugins.
    This problem occurs on all sites with Genesis Framework.

    January 3, 2014 at 1:39 pm #82967
    AnitaC
    Keymaster

    You are using the Genesis Framework as your theme. You need a child theme. You do not use it for theme purposes and you should not modify or edit the Framework files.

    Need help with customization or troubleshooting? Reach out to me.

    January 3, 2014 at 2:58 pm #82985
    macrunner
    Participant

    Ok, I have installed Genesis Sample, it works.
    But if I install Agency Pro, same problem.
    Now I have installed Eleven40 Pro, same problem.

    In Local Server I also tried with Agency Pro and Eleven40 Pro, same problem.

    If I install another theme, for example Twenty Twelve, Twenty Thirteen and more, everything is ok.

    So the problem occurs with Eleven Pro and Agency Pro.
    With Genesis sample it works.

    January 3, 2014 at 3:15 pm #82991
    AnitaC
    Keymaster

    Sending out a tweet on this one. I am baffled.

    Need help with customization or troubleshooting? Reach out to me.

    January 3, 2014 at 3:21 pm #82993
    macrunner
    Participant

    Hi Anitac,
    thanks, appreciate it.
    A few days ago I opened a Support Ticket, I received the following response:
    "It seems they removed this ability. There are plugins available to do this, called "Unattach"."

    January 3, 2014 at 3:22 pm #82995
    AnitaC
    Keymaster

    Who do they men by "They removed" I wonder and why does it work on some themes and not others. That's odd.

    Need help with customization or troubleshooting? Reach out to me.

    January 8, 2014 at 2:31 pm #84060
    macrunner
    Participant

    I made a new test.
    A fresh installation WordPress 3.8
    Installed Genesis 2.0.1
    Installed and activated Epik Theme
    Created a new article with Featured Image

    In frontpage all ok.

    Featured Image removed, in frontpage is still present.

    It is not a problem that I do not know how to solve, this is a problem of Genesis.

    But I do not understand why StudioPress not respond.

    I receive informative emails by StudioPress, very smiling, very helpful, very friendly and happy. But if you report a problem, the response I get is absolute indifference.

    This is one way of doing that annoys me a lot.

    Regards

    January 8, 2014 at 3:08 pm #84064
    Summer
    Member

    While I do have an issue with how Genesis has handled featured images over the years, this behavior you're describing now is something I've not seen before.

    According to what I see at your site, you're using Eleven40 Pro now, not Epik. Which widget are you using to display posts on your home page now?

    If I look at your category archives, I see a featured image in that post... http://egotheme.it/category/uncategorized/

    Did you remove the post image AND delete it from the Featured Image meta box and save the post again? There's one quirk I'd seen before, where if you removed an image from the Featured Image box it would update without needing to save the post again, but it didn't always work. Not sure what causes it, but I'm guessing it's in play here.

    WordPress / Genesis Site Design & Troubleshooting: A Touch of Summer | @SummerWebDesign
    Slice of SciFi | Writers, After Dark

    January 8, 2014 at 3:18 pm #84068
    Summer
    Member

    I think I see what's going on, but I'm not 100% sure yet.

    The grid feature built into Eleven40's home.php seems to be forcing a feature image display, so even if you remove it from the post, it will still pull that defined grid image from the Media Library -- unless you remove the image entirely (side effect of WP creating all the different image sizes).

    Wow, if that's really what's happening, that behavior is worse than the previous featured image helper behavior that was forced on everyone. I've never used Eleven40, but I may have to try it on a test site just to see if that's really what's going on here.

    Can you try out a child theme that doesn't use the grid? Something like Epik or the Sample theme and see if the image behavior changes?

    WordPress / Genesis Site Design & Troubleshooting: A Touch of Summer | @SummerWebDesign
    Slice of SciFi | Writers, After Dark

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