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Fatal Error Message on homepage

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Community Forums › Forums › Archived Forums › General Discussion › Fatal Error Message on homepage

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Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • April 6, 2013 at 3:30 am #33426
    Doc Fisher
    Member

    hello all! I am new here...

    I deleted and then reinstalled Genesis.

    This is error message on home page.
    Fatal error: Call to undefined function genesis_superfish_enabled() in /home/pbteam/public_html/drtoddfisher.com/wp-content/themes/genesis/lib/js/load-scripts.php on line 27

    I deleted and then reinstalled Genesis.

    April 6, 2013 at 10:02 am #33484
    AnitaC
    Keymaster

    Disable all plugins and see what happens.

    Need help with customization or troubleshooting? Reach out to me.

    April 6, 2013 at 10:22 am #33490
    Doc Fisher
    Member

    I just installed Genesis and Inspyr prior to this and then deleted genesis.  No plugins installed now.  Nothing happening.

    April 6, 2013 at 10:41 am #33493
    AnitaC
    Keymaster

    You MUST have Genesis installed. You will get an error if you have a child theme installed without the Framework. Please reinstall Genesis. You do not need to activate it. If you cannot get to the control panel, you should Unzip the Genesis file, then use FTP and copy the file over to the Themes folder.

    Need help with customization or troubleshooting? Reach out to me.

    April 6, 2013 at 4:26 pm #33570
    Doc Fisher
    Member

    Thanks for your help by the way.  Forgot to mention.  Deleted Genesis and then reinstalled with help of webhost.  Genesis was there when I had this error message.  I can use Control Panel and Dashboard.  I emailed Support and they are helping me too.  Not sure why I have error message now.

     

     

    April 6, 2013 at 4:29 pm #33571
    AnitaC
    Keymaster

    What version of PHP is your hosting company using?

    Need help with customization or troubleshooting? Reach out to me.

    April 6, 2013 at 4:31 pm #33572
    Doc Fisher
    Member

    What is PHP?  Where can I find?

    April 6, 2013 at 4:32 pm #33573
    Doc Fisher
    Member

    Need to leave for about 30 min.  Will be back.

    April 6, 2013 at 4:36 pm #33575
    AnitaC
    Keymaster

    The PHP program resides on the hosting server. You need to ask your hosting company what version of PHP is running on the server.

    Need help with customization or troubleshooting? Reach out to me.

    April 6, 2013 at 5:59 pm #33586
    Doc Fisher
    Member

    Talked with CS.  I deactivated Genesis and 2011 Theme works.

    April 6, 2013 at 6:16 pm #33590
    AnitaC
    Keymaster

    Glad you were able to get to TwentyEleven. What version of Genesis did you install?

    Need help with customization or troubleshooting? Reach out to me.

    April 6, 2013 at 6:31 pm #33594
    Doc Fisher
    Member

    2o11 Theme.  If I add Genesis back it doesn't work.

    April 6, 2013 at 6:52 pm #33602
    AnitaC
    Keymaster
    This reply has been marked as private.
    April 6, 2013 at 7:58 pm #33615
    Doc Fisher
    Member

    I appreciate your help.   Can we do skype?  Let me revisit this tomorrow.  Thanks again, Todd

    April 7, 2013 at 8:31 am #33703
    AnitaC
    Keymaster
    This reply has been marked as private.
    April 7, 2013 at 8:58 pm #33863
    Doc Fisher
    Member

    Sorry was out today.  I am PST.  You free tomorrow?

     

    April 8, 2013 at 9:12 am #33982
    Doc Fisher
    Member

    Worked with CS finally it's reinstalled without error.  Thank you for your help.  What sites have you done?  Todd

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