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Contact form not working?

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Community Forums › Forums › Archived Forums › General Discussion › Contact form not working?

This topic is: not resolved
  • This topic has 3 replies, 2 voices, and was last updated 12 years, 6 months ago by Focused.1.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 25, 2013 at 2:30 pm #64151
    Focused.1
    Participant

    Hello and thank you for any help in advance!

    I am having trouble with contact forms not submitting. I fill out the form correctly both the front and back end. When I hit the submit button it says that it was sent but I am not receiving the emails. I have been working on this for a long time but have not had any luck.

    Any suggestions as to how I should trouble shoot this issue?

    Thanks so much for any help!

    http://redlineautomotivegroup.com/
    September 25, 2013 at 3:37 pm #64161
    AnitaC
    Keymaster

    I don't see a contact form on your Contact page. What contact form plugin are you using?


    Need help with customization or troubleshooting? Reach out to me.

    September 25, 2013 at 3:42 pm #64164
    Focused.1
    Participant

    I took it down because it wasn't working and I didn't want to miss any contacts. I tried 4 different forms . I used form maker, contact form maker, fast and secure contact form, and the jetpack contact form maker. They all acted the same it would say that all was submitted successfully and no emails were received.

    Thanks for any input!

    October 2, 2013 at 1:41 pm #65103
    Focused.1
    Participant

    Hi I have a form maker contact form on the site right now and I can see that the form is being submitted successfully through the admin panel of the plugin but I never receive an email. I have tried this same plugin on another site with the same theme and it works fine. I cant figure out what is different between this site and the other one! Can you give me any insight or direction? Thanks so much for your time and input!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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