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Comments not showing up on staging site

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Tagged: comments

This topic has 2 replies, 2 voices, and was last updated 5 years, 11 months ago by AnitaC.

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March 30, 2020 at 8:40 pm #497612

nurserowan
Member

I'm building a new site using Genesis and I've imported a bunch of posts with comments from another site. The comments don't seem to be showing up on my post for some reason. I know they've been imported correctly because they're visible on the AMP versions, but not the regular ones. I have very few plugins installed at this stage, so I doubt it's a conflict.

I've 've enabled comments on the theme options and WP options. I've also checked they're enabled on individual posts.

What am I missing?

March 31, 2020 at 1:50 am #497613

AnitaC
Keymaster

What theme are you using? Have you disabled all unnecessary plugins? Do they appear if you switch to a default WP theme?

Need help with customization or troubleshooting? Reach out to me.

April 1, 2020 at 11:46 am #497659

AnitaC
Keymaster

If you are still having the issue with the comments, go to the Genesis Settings > Comments. Uncheck the box, re-check the box and save. The comments should appear.

Need help with customization or troubleshooting? Reach out to me.
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