StudioPress

Forum navigation

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Blank page issue, reload works

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Community Forums › Forums › Archived Forums › General Discussion › Blank page issue, reload works

This topic is: not resolved

Tagged: , ,

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 1, 2014 at 5:25 am #97859
    Bettina
    Member

    Hi there,

    I realise I might have to give this to a developer but before I do I thought perhaps this is something simple and in this forum I guess I will find the best answers.

    I have updated my site the other day and ever since it keeps loading the page but only showing a blank page, if you click reload it does show the page. That seems to be the case for almost all pages. I say almost because here and there it loads right away. Also in the backend I usually don't encounter this problem.

    I don't know anything about the whole server side of things so am not sure I can solve this puzzle. If anyone has any ideas of what I could try. Here's the page.

    http://www.mybizperforms.com
    April 1, 2014 at 5:34 am #97860
    Davinder Singh Kainth
    Member

    Page loaded in first attempt but loading was very slow on my 4 mbps connection.

    Disable all plugins and then check for the issue (as such your big social buttons looks all spread out below footer). Your direct image urls open photos quickly - so this could be issue with wordpress / theme installed. Other steps to consider; optimize your database, install test wordpress in a folder and then compare results with actual website. Also, you can switch to default 2014 wordpress theme / sample genesis theme to eliminate theme being cause of the issue.

    Sunshine PRO genesis theme
    Need Genesis help? Davinder @ iGuiding Media | My Blog | Fresh Genesis Themes

    April 1, 2014 at 5:38 am #97862
    Bettina
    Member

    Hi Davinder,
    Thanks for the quick reply and suggestions!

    I'm not sure what you mean with big social buttons .. they are normal on my side.
    You see, "optimise your database" is Greek to me, so have no clue how to do that. Same for "install test wordpress in a folder". Which is why I know I might have to give this to a developer.

    I am a bit reluctant to switch off all plugins etc as that will render the site useless, I know this is always the first option. I have now tested another browser though and like you it loaded just fine. So maybe it's just the cache here but I just cleared that all out completely the other day.

    Hmmm ok, I'll do some more testing to find a common reason for not loading if there is.

    April 1, 2014 at 7:10 am #97875
    Davinder Singh Kainth
    Member

    Yes, this issue needs bit of testing. For my professional services - email at iguiding AT gmail DOT com

    Sunshine PRO genesis theme
    Need Genesis help? Davinder @ iGuiding Media | My Blog | Fresh Genesis Themes

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.