• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Backstretch and JetPack Carousel Problems after upgrading to WP 4.3.1

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › General Discussion › Backstretch and JetPack Carousel Problems after upgrading to WP 4.3.1

This topic is: not resolved
  • This topic has 3 replies, 2 voices, and was last updated 9 years, 9 months ago by David Chu.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 17, 2015 at 8:57 pm #168364
    shytleh
    Member

    Site: sittinrockfarm.com
    Theme: AgencyPro
    Problem:
    (1) Backstretch not working for background image: http://sittinrockfarm.com
    (2) JetPack Carousel no longer works for gallery images: http://sittinrockfarm.com/planting-apple-trees-in-the-snow-march-2013

    I'm having this same problem on multiple sites with both the AgencyPro and Metro child themes.

    Another hint: on the Metro theme, the upgrade to WP 4.3.1 and Genesis 2.2.3 has broken the Meteor Slides plugin: http://www.winstonfactorylofts.com

    Is there a problem with images?

    Any ideas?

    Thanks in advance, Hugh

    http://sittinrockfarm.com
    October 18, 2015 at 12:14 pm #168385
    David Chu
    Participant

    Hi,
    Sorry to tell you this, but it looks like you have a ton of malware on at least one site, the Winston one. I would have to guess that the others may be hacked, too. It's most likely that this is what's causing weird site behavior. I was clued into this when the site took forever to load, and I could see a bunch of unrelated sites trying to load stuff.

    Why would it happen on more than one site? Various possibilities. If you did all the installs, you may have malware on your own computer. If not, you may have used a malware-infected install file, although I'd guess that the former is more likely.

    I would suggest getting Sucuri to clean it if you aren't experienced at this.

    Good luck,
    Dave


    Dave Chu · Custom WordPress Developer – likes collaborating with Designers

    October 18, 2015 at 12:56 pm #168389
    shytleh
    Member

    I now think ALL my sites are infected.

    Let me see if clearing that up solves the problem.

    Thanks for help!

    October 18, 2015 at 1:48 pm #168393
    David Chu
    Participant

    You're welcome, and sorry that happened to you!

    On your own machine, if there's malware there, something like Malwarebytes may help you clean up.

    Dave


    Dave Chu · Custom WordPress Developer – likes collaborating with Designers

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2025 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble