Community Forums › Forums › Archived Forums › General Discussion › Ambience Pro and Genesis Connect For Woocommerce Plugin
- This topic has 8 replies, 3 voices, and was last updated 10 years, 7 months ago by
braderz31.
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August 21, 2014 at 9:45 am #120231
braderz31
MemberHi
I'm using the Ambience Pro theme to display some artwork.
I've also installed the Woocommerce plugin along with the "Genesis Connect For Woocommerce" plugin. As instructed, I've also updated the functions.php file with the following code
add_theme_support( 'genesis-connect-woocommerce' );
The problem I have is that when I go to view one of my standard pages (the 'About' page for example), the entire page content is not displayed. If I disable the Genesis Connect For Woocommerce plugin then the content reappears but then the products for woocommerce are not displayed correctly.
Does anyone have any suggestions as it seems the Ambience Pro theme is not compatible with the Genesis connect plugin.
Thanks
Brad
August 23, 2014 at 10:06 pm #120723Tom
ParticipantHi Brad,
This might depend on a couple additional items:
1. Do you have any other plugins active? (What happens when you deactivate all but Woocommerce and Genesis Connect?)
2. Do you have any Woocommerce extensions installed?
3. What part of the content is not displayed? It might be insignificant but also maybe a clue to the problem.Have you inquired at http://my.studiopress.com/help/ ?
I've just mirrored the basics of your setup on a local server: Woocommerce, Genesis Connect, functions.php mod. Let me know if you can use comparisons.
(Also, please share the page, if you can.)
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]August 23, 2014 at 11:10 pm #120727Tom
ParticipantAlso #2: you may have a problem with stylesheet priorities. Try installing Genesis Style Trump to sort them out (theme fires last) and check your missing content.
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]August 26, 2014 at 1:35 pm #121185braderz31
MemberHey Tom
Thanks so much for your reply.
In answer to your questions:
1) I've tried deactivating all plugins expect for Woocommerce and Genesis Connect but still get the same issue.
2) I don't have any other woocommerce extensions
3) All the woocommerce templates are working fine... it's the default wordpress template that no longer works (the 'About Us' page for example) when Genesis Connect is activated. In fact, it's only when I add the following to the functions.php file that causes the problemadd_theme_support( 'genesis-connect-woocommerce' );
I haven't yet inquired at http://my.studiopress.com/help/ but I shall do that now. - thanks 🙂
I tried installing Genesis Style TRump but the problem still persists.
Here is a link to the site click here It's the About page where all the content is now missing.
Thanks
August 26, 2014 at 1:44 pm #121186DTHkelly
MemberInstead of “Genesis Connect For Woocommerce”, try this:
Integrating WooCommerce With The Genesis Framework For WordPress
August 26, 2014 at 3:45 pm #121209Tom
ParticipantBrad,
Thanks for the site link - your "about" page is showing the header image, title and 3 paragraphs of lorem ipsum. What's missing?
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]August 26, 2014 at 3:49 pm #121210braderz31
MemberHi Tom - sorry I've been playing around with it.
I'll reverted it back so you can see the issue.
Thanks kellylise - I'll give that a go too
Thanks
August 26, 2014 at 4:05 pm #121212Tom
ParticipantI coulda sworn you had 3 para's of ipsum! 🙂
So your "About" page becomes this (some line feeds removed for brevity):
<div class="entry-background"></div><div class="site-inner"><div class="wrap"><div class="content-sidebar-wrap"><main class="content" role="main" itemprop="mainContentOfPage"> <h1 class="page-title"></h1> <ul class="products"> </ul> </main></div></div></div>
Your product archive (/shop) and single product pages remain but the About page is mangled - all because of using Genesis Connect for Woocommerce. Sounds like StudioPress Help is required.
Choose your next site design from over 350 Genesis themes.
[ Follow me: Twitter ] [ Follow Themes: Twitter ] [ My Favourite Webhost ]September 2, 2014 at 8:12 am #122400braderz31
MemberHi All,
Just in case anyone else has this issue, I've finally managed to fix it and it was actually pretty simple.
When I installed WooCommerce not all the woocommerce pages were automatically created. This is what the problem is.
So to solve it, simply go the WooCommerce admin menu in the WordPress admin area. Select the 'System Status' menu option and then select the 'Tools' tab. Here you will see an option to 'Install WooCommerce Pages'
Select this option so that all the pages are re-created. Next go to your WordPress pages and ensure they are all published.
This solved my problem
Thanks
Brad
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