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Altitude Pro not responding?

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Community Forums › Forums › StudioPress Themes › Altitude Pro › Altitude Pro not responding?

This topic is: resolved
  • This topic has 5 replies, 2 voices, and was last updated 1 year, 1 month ago by chuckb74.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 3, 2024 at 7:57 am #507924
    chuckb74
    Participant

    I am working on staging site and I am using Altitude Pro and for some reason the front page is basically locked up. None of the changes I make in the back end will change what is on the front end. I have edited text (The Hours of Operation) and added a hyperlink to the text "Quick Link to our Ticket Site" and nothing will change on the front end. I have tried on other browsers and cleared my browser cache and it looks the same everywhere. SiteGround Support said the turned off Server Cache and that did not solve the issue.

    Site address is: https://staging6.grandrivermotorsports.com/

    Any help would be appreciated... TIA

    https://staging6.grandrivermotorsports.com/
    May 3, 2024 at 8:20 am #507925
    AnitaC
    Keymaster

    @chuckb74 are you making the changes directly in the Customizer?


    Need help with customization or troubleshooting? Reach out to me.

    May 3, 2024 at 10:54 am #507928
    chuckb74
    Participant

    I am entering the page via "Edit Page" link at teh top of the page in the WP admin area.

    May 3, 2024 at 11:00 am #507929
    chuckb74
    Participant

    Also I did the Disable all Plugins and see if it works and that did not solve the problem.

    May 5, 2024 at 8:59 am #507936
    chuckb74
    Participant

    I fixed by deleting the staging site and re installing everything. WPEngine support told me they would not help me since i did not host with them, my host Siteground told me to go to the plugin developer. So thanks for chiming in here. I am going to post another question about the images on the front page how to reduce the dimming effect of the back gound

    May 5, 2024 at 9:00 am #507937
    chuckb74
    Participant

    resolved see above post

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Viewing 6 posts - 1 through 6 (of 6 total)
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