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Altitude Pro Header Logo Disappeared

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Community Forums › Forums › Archived Forums › General Discussion › Altitude Pro Header Logo Disappeared

This topic is: not resolved

Tagged: Altitude Pro

  • This topic has 1 reply, 1 voice, and was last updated 9 years, 9 months ago by DarralynC.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 8, 2016 at 6:01 pm #194386
    DarralynC
    Member

    Hi!

    I need a little help...

    I finished my site in Altitude pro on a sub domain and just migrated it to my main site (www.carmechristian.org). All went well, except my logo on the top header (left) disappeared. I went in and replaced it in the customized header field. It showed on the preview, but when I saved and published it, it doesn't show up.

    Any ideas?

    Thanks.

    http://www.carmelchristian.org
    October 8, 2016 at 8:50 pm #194387
    DarralynC
    Member

    Just wanted to update my request with a little more information.

    I called my hosting service and they checked to make sure everything was working from their end. All was good.

    The problem seems to be with the "save and publish" button in the customizer for the theme. I put the header image in the customizer and hit "save and publish". It acts as though it is saving, the image appears in the preview. When I try to exit the customizer, the pop up says "you are asking to leave this page, any information not saved will be lost" stay on page or leave page. When I leave, the image disappears, but it seems to be there. When you scroll over the area, you can click and return to the home page.

    Can anyone help? or have any idea what I need to do?
    http://www.carmelchristian.org

    Thanks so much.

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Viewing 2 posts - 1 through 2 (of 2 total)
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