Forum Replies Created
January 22, 2022 at 8:39 am in reply to: The full width page of the Genesis Sample Theme is only 31cm #504670
You have code in functions.php that is calling a Genesis function that is no longer current. Did something recently get updated on your site?
Whatever the case, you may have to update your theme, if you're using one designed for a deprecated version of Genesis. If the error in functions.php is coming from custom code that the website builder created, then you need a developer to help correct the problem.
We're a community of volunteers here with no official connections to Studio Press or WP Engine. As a volunteer community, this is not an official Studio Press support site. As such, we have no insight into Genesis testing other than the same readme files you have. You might get a faster answer asking your question of Studio Press support.
I have personally tested Genesis and current themes with PHP 8 in my development environment and the only problems I've found is with third party plugins that are unrelated to Genesis.
December 3, 2021 at 9:31 am in reply to: Better late than never or..shoud I migrate from Atomic Blocks to Genesis Blocks #504614
Atomic blocks was purchased by WP Engine and has been renamed Genesis Blocks. It's a straight forward update process that you should do.
The Imagick issue has nothing to do with the blocks plugin. It is being triggered by your warp-imagick plugin. Imagick was not installed when you upgraded to PHP 7.4. Contact your host's support team for assistance.
November 11, 2021 at 6:38 am in reply to: PHP 8 creates fatal error running WP 5.8.2 – Genesis 3.3.5 – Infinity Pro 1.3.2 #504579
I've been testing PHP8 in my development environment for quite some time. I've run into a lot of plugins that aren't compatible yet and may never be. I have not had issues with anything Genesis related though. That doesn't mean yours isn't a Genesis issue. It means I just haven't found any yet.
You really need to provide the error message to help determine the root cause. Just saying you have an error without providing an explicit example does nothing to help with diagnostics.
October 9, 2021 at 8:17 am in reply to: Updating PHP: does it have anything to do with StudioPress themes? #504526
PHP is the programming language in which WordPress, the Genesis Framework, and child themes are written. The Genesis Framework is designed to run on PHP version 7.1 or higher. I have all of my sites running on 7.4 and I manage a loy of sites. In my development environment, I sometimes use 8. I haven't had any issues with Genesis or its child themes on any of the higher PHP versions.
What you may run into is problems with custom code and 3rd party plugins. Developers generally write code for the current version of PHP. Functions that work in older versions of PHP may be deprecated and later removed in newer versions. This means that if a new version of PHP displays errors originating in custom code, the custom code may have to be rewritten.
The same holds true for plugins. I don't use 8 much in my development environment because quite a few WordPress 3rd-party plugins are not compatible with 8 yet. If you upgrade to 8 and have plugin issues, downgrade to 7.4.
As a rule, we create a separate staging or development environment to test major upgrades such as a new version of PHP. You shouldn't have any problems upgrading to 7.4. If you decide to go to V8, do yourself a favor and clone your production environment and upgrade the cloned environment first so you can test without impacting your production environment.
September 29, 2021 at 12:02 pm in reply to: Theme Error causing code to appear on the site and on the backend. #504497September 29, 2021 at 12:01 pm in reply to: Theme Error causing code to appear on the site and on the backend. #504496
That code doesn't look like anything that would come from Genesis. When I look at the page's source code, the error is happening after the opening body tag. Then after the error are all of the meta tags that belong in the header area appear. The first misplaced code belongs to Yoast. I think you've got a plugin messing up that page's proper order.
I would deactivate Yoast first, then other plugins in order. If the problem is still there after refreshing the screen after each plugin deactivation, then work on the theme. Change to a default WordPress theme and see what happens.
I know it's laborious to test things this way, but there's no alternative of which I'm aware.
September 20, 2021 at 7:22 am in reply to: Can anyone help me with the Team page on Infinity Pro? #504467
Can't access your site:
accessbis.com.au uses an invalid security certificate.
The certificate is not trusted because it is self-signed.
Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT
You say you have a problem in two sections, but you never state what it is that you perceive as a problem. The website looks great as it is. What are you trying to accomplish?
August 30, 2021 at 6:12 am in reply to: Advanced Columns – How to Equalise Heights of Columns #504426August 28, 2021 at 6:05 am in reply to: WordPress 5.8, Genesis v 3.3.4 and Block-based Widget Editor #504424
You can use your own block based widgets. The new widget editor was disabled because the Genesis widgets don't work with them. If you're not using Genesis widgets, you can unblock the Genesis block.
I recently ran into this same issue on one of the sites I manage. Fontawesome has been going through significant revisions and some of the reference IDs for icons have changed. You have to locate the icon on the Fontawesome website and use the new ID for the icons you want.
Genesis stopped using the blog template quite awhile ago. You have enable the custom fields panel on the editor's preference screen and then use query_args. This is the second method referenced in the document you posted.
If you're using ACF, you won't be able to enable the custom fields panel in the editor.
August 25, 2021 at 5:15 am in reply to: Infinity Pro, WooCommerce; 4 instead of 2 related products columns #504415
Did you contact Studio Press as Woo suggested? This is a community form where questions are answered by volunteers with no affiliation with Studio Press. We're end users just like you.