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So after talking with Greg more, I now know that he doesn't even take on paid projects for wordpress development, so that's why he wasn't willing to help us out. He did give me more information, but unfortunately php programming is above my head:
"In any case, the key for using the plugin via a custom function call attached to a hook is just making sure that the plugin gets passed what it needs in order to do its job. Any PHP developer will be able to look at the example functions and say "hey, wait a minute -- these functions don't have access to the two variables needed, so how can they pass those variables on to the plugin?". I don't use the Genesis themes myself, so I have no idea whether the hook being used with those example functions could actually supply those variables, but if it can, then all that would be needed would be to re-jigger the functions to make use of them and pass on the variables as the plugin requires. A developer happy to read through the Genesis code for the hook should be able to identify quickly whether the variables can be supplied and, if so, tweak the functions to make use of them."
Any developers out there know how we can fix this?
This function doesn't work unfortunately. I contacted the plugin developer about it and here's his incredibly unhelpful response below. Anyone else able to write a working function??
"As you can probably guess, this has nothing to do with the plugin or with WordPress and everything to do with faulty theme modification via a function that is not giving the plugin what it requires. This repeats a question about basic coding and the same faulty functions which I received just yesterday, so I'm going to paste in yesterday's reply:
As mentioned on the site, I'm not able to help folks with theme modifications beyond what is already provided in the plugin instructions, and not knowing anything about your particular theme or the particular theme-specific hooks you're using or when they fire and under what conditions, it is quite literally impossible to tell much of anything from the code samples.
However, what I will say is that I cannot see any reason why the functions you have used would work at all, let alone work correctly, since the functions would not, as written, have any access to either $comment or $args and therefore cannot pass them correctly to the comment numbering function. I would imagine that if you traced what is happening with all errors displayed, you might see repeated warnings about these variables being unknown. If your theme can provide the values of $comment and $args via the hooks you're using, your functions will need those in order to operate correctly. There's a further problem with the structure of both functions, in that the comment numbering function already echoes by default unless a fourth optional parameter is passed in to suppress that behaviour.
As I say, however, all this is theme-specific, so I'll need to leave you to it from here on out."
Kumari, I double checked my gravity forms entries and I'm still only showing the one support request. If you need to submit another request, please make sure you reach the confirmation page to know that your ticket was submitted. We're here to help! 🙂
I am responding to this issue here: http://www.studiopress.community/topic/change-font-in-genesis-theme/#post-92557
Did you receive a confirmation email from my site? I hate to think that I'm not receiving support requests...
I do not expect to make any further changes to the Foodie theme. The header was confusing for a lot of users so I wanted to change the way that works which is why I updated. It is much simpler to use now. The best way to update is to back up your customized theme before deleting it and then go back through and add the customizations to the new version. Best of luck!
I am only showing the one support email. Can you forward me the documentation you have for the other support requests? I want to make sure that nothing is falling through the cracks here.
I'm glad to hear that you were able to get most of your issues resolved. The image issue sounds like a conflict with the Pinterest Pin It plugin. We've had several issues with that since their latest update. You can check their support forum for a fix.
Here's a tutorial on how to use the Recipe Index page template in the Foodie theme: http://shaybocks.com/2013/09/25/how-to-configure-the-recipe-index-page/
Andrea,
Have you checked with the plugin creator yet? We haven't tried using this plugin with Foodie yet, so I'm afraid I can't be of much help here. They should be able to help you over there, though. 🙂
Hello again Kumari!
Again, I want to point out that on February 11th, Heather, a member of my support team, responded to your support request 1 hour after you submitted it.
We're happy to help so just let us know what you need! Davinder is correct that you'll need to change the font names in functions.php and style.css. The home page for Foodie is already widgetized. All you have to do is drag and drop in the necessary widgets and you can get all the details on how to set that up at http://shaybocks.com/2013/09/25/how-to-configure-the-home-page/
If you need anything else, please submit a support ticket at http://shaybocks.com/support-2/. We're happy to help!
Were you able to get this resolved? I do not see a support request from you, but I'm happy to help!
We found that the way we had the mobile header setup was confusing for a lot of people, especially beginners. So, I've changed the way this works and if you can update Foodie to the latest version, you'll find a Header option in the dashboard now that will work for both desktop and mobile screens.
The best way to update is to create a backup of your customized files, then delete the theme and install the new version. Then, you can add back in your customizations. 🙂
Hello! I haven't seen a support request come in for this, but wanted to respond here in the forums. You can accomplish this by going to Settings > Reading and choose to show a static page as your front page. Just select that page that's configured with the Recipe Index template and it will appear as your home page. 🙂
Kumari,
I just wanted to check in on this. Looks like you've got Foodie successfully installed on your site and it looks GREAT! I'm concerned about your statement that my team doesn't respond to support questions. On February 11th, Heather, one of my team members, responded to your support ticket 1 hour after you submitted it. Were there additional issues that needed to be addressed? If so, please let us know. We're happy to help!
Shay
