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saradee

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January 29, 2013 at 1:40 pm in reply to: Can't place Social Icons right of nav in Agency #16068

saradee
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Wonderful! I followed this related tutorial: http://wpmu.org/wordpress-custom-menu-icons/

Made the Facebook icon an image (instead of using Simple Social Icons) and implemented it as background url via custom class.

Thanks for leading me there.

-Sara

November 20, 2012 at 6:49 am in reply to: Where Are The Theme Specific Forums… #812

saradee
Member

I am also very disappointed to see the new ticket system. One of the reasons I chose Genesis over Woothemes was the ease of finding solutions in the Genesis forums. Most of my questions had already been asked by another user. I could find an answer within seconds or minutes rather than waiting in a queue to get my question answered by support (taking hours or days). I can hardly see how this is going to save your support staff time.

I sure hope your ticket support system works better and faster than Woothemes' system does.
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